Contact Centre Team Lead: Coach, Grow & Inspire Melbourne (Australia)

Contact Centre Team Lead: Coach, Grow & Inspire Melbourne (Australia)

06 Aug
|
Theprobegroup
|
Australia

06 Aug

Theprobegroup

Australia

Probe CX is seeking a Team Leader to drive high performance within a quick-paced contact centre in Melbourne. You will coach agents, monitor KPIs, and foster a supportive, empowering culture that rewards achievement and ensures service excellence.

Responsibilities include performance management, real-time productivity tracking, and collaborating with senior management and clients to deliver campaign goals. Robust leadership, communication, and a focus on wellbeing are essential.
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📌 Contact Centre Team Lead: Coach, Grow & Inspire Melbourne (Australia)
🏢 Theprobegroup
📍 Australia

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