On behalf of our client, we are seeking a full-time experienced IT Network Support Administrator to manage and support our clients' network environment and day-to-day IT infrastructure.
This role will play a key part in keeping systems running smoothly, resolving technical issues, and supporting the ongoing stability and security of the business' network operations.
Key Responsibilities:
In this role, you will:
Maintain and support the organisation's network environment, including servers, routers, switches and associated systems
Monitor system performance and respond to network or connectivity issues in a timely manner
Troubleshoot faults and outages, identifying root causes and implementing practical solutions
Manage user access, permissions and system configurations in line with internal policies
Assist with system updates, upgrades and routine maintenance to ensure network security and reliability
Keep accurate records of network configurations, assets and changes
Work with external IT providers or vendors where required to support system improvements or issue resolution
Provide support to internal users on network-related issues and assist with general IT queries
Qualifications, Skills & Experience




A Bachelor's degree or higher qualification in Information Technology, Computer Science or a related discipline; or
At least 5 years' practical experience and/or relevant industry certifications demonstrating capability in network administration and support
Proven experience in network administration, IT support, or a similar infrastructure-focused role
Robust understanding of network environments, including configuration, maintenance and troubleshooting
Experience supporting users and resolving system or connectivity issues
Sound understanding of system security, access control and data protection practices
Strong attention to detail and ability to maintain accurate documentation
Good organisational skills and the ability to manage competing tasks
Clear communication skills, with the ability to explain technical issues to non-technical users
Relevant certifications (e.g. Cisco, CompTIA, Microsoft or similar)
Exposure to cloud-based or hybrid environments
Experience working in a small-to-medium business IT environment or with external IT providers
Salary:$90,000 - $110,000 per annum (excluding superannuation)
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📌 It Network Support Administrator (New South Wales)
🏢 EPG Payroll & HR Australia
📍 New South Wales