Sunshine ENT is a Spring Hill based ENT practice seeking a CasualMedical Administration Officerto join our small, supportive, and fast‐paced team.
This role suits someone with prior medical administration experience who enjoys patient contact, values accuracy, and thrives in a energetic specialist environment.
Role Overview
You will be the welcoming face of the practice and an essential part of ensuring smooth clinic flow.
The role combines patient‐facing care, administrative precision, and hands‐on support for clinical operations.
Key responsibilities include:
Greeting patients and managing check‐in/check‐out with warmth and professionalism
Scheduling appointments, recalls, and coordinating clinic flow
Managing phone and email enquiries with clarity and empathy
Processing referrals, results, and specialist correspondence
Billing, invoicing, and Medicare/DVA/Health Fund claims
Supporting theatre bookings and liaising with hospitals
Sterilising instruments and maintaining infection‐control standards




Assisting the specialist and practice manager with day‐to‐day administrative tasks
What You Bring
We're looking for someone who brings both experience and a genuine commitment to patient care.
Strong Fit if you have:
Previous experience in medical administration, ideally in a specialist setting
A minimum of 1-2 years of medical administration experience
Experience withGentu(highly regarded)
A warm, reassuring patient manner and excellent communication skills
Strong organisational skills and attention to detail
Confidence multitasking in a busy environment
A proactive, team‐focused approach and willingness to learn
Professional presentation and respect for confidentiality
Experience with sterilisation processes or willingness to be trained
Australian work authorisation required at time of application
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📌 Medical Administration Officer (Queensland)
🏢 Sunshine Ent
📍 Queensland