Hours:Ready to start at1 day per week(with additional availability required during theJuly school holiday period).
Medical Receptionist (Casual)
Location:Deakin, ACT
Employment Type:Casual
Hours:Ready to start at1 day per week(with additional availability required during theJuly school holiday period).
About the Role
We are seeking a reliable, personable, and organisedCasual Medical Receptionist.
This role is ideal for someone looking for excellent work-life balance, a student, or a parent looking to keep their foot in the door.
The base commitment is1 day per week(specific day to be discussed).
However, a key requirement for this role is flexibility to step up and coverextra days during the school holiday period this coming July.
Key Responsibilities
As the face of the clinic, your day-to-day will involve:
Patient Care:Greeting patients warmly upon arrival, managing check-ins, and creating a positive first impression.
Appointment Management:Answering phone calls, managing emails, and booking appointments efficiently using our practice software.
Billing & Admin:Processing payments (Medicare, health funds,



and private billings), handling patient intake forms, and scanning/filing medical records.
Clinic Presentation:Ensuring the waiting room and reception desk remain tidy, organised, and welcoming.
Triage & Communication:Handling inquiries professionally and escalating urgent medical queries to the nursing or clinical team as appropriate.
What We Are Looking For
Previous experience in a medical reception or customer service role.
Exceptional communication skills and a empathetic, patient-first attitude.
Solid multitasking skills with the ability to stay calm under pressure.
Proficiency in medical software is a bonus.
Availability for 1 consistent day per week, plus the flexibility to work additional shifts during theJuly school holidays.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all.
We actively encourage applications from any background.
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📌 Medical Receptionist (Canberra)
🏢 Randstad
📍 Canberra