Customer Service Representative (New South Wales)

Customer Service Representative (New South Wales)

05 Aug
|
TradieSpec
|
New South Wales

05 Aug

TradieSpec

New South Wales

This position sits in a core area of the business.You are responsible for upholding excellent front facing customer service, ensuring deliveries are completed on time and responsible for maintaining the presentation of the fleet.
This is an exciting opportunity for a vibrant and operations focused operations coordinator who is looking to build a solid foundation for future career opportunities in at a fast growing business.
About TradieSpec
TradieSpec is on a mission to become Australia's #1 vehicle provider for tradies and trade business owners and we're moving quick to get there.
We give hardworking Aussie tradies the keys to grow their business, with reliable, flexible vehicle hire and rent-to-own solutions built specifically for trade work.
In just a few years we've scaled from a startup to a nationwide operation, with a footprint acrossNSW, VIC, QLD, and WA.
And we're not slowing down, our goal is to become the largest provider of fit-for-purpose, reliable commercial vehicles in the country.
Your Responsibilities:
Greet and assist customers in a professional and friendly manner
Prepare rental vehicles (cleaning, refuelling, inspection, detailing,) to company standards
Drive vehicles to and from delivery/collection locations
Conduct vehicle checks (pre- and post-rental) and accurately record any damages
Maintain vehicle service schedules to optimize fleet usage and meet demand
Coordinate vehicle logistics, including vehicle returns, relocations, and availability




Lodge damage tickets and report any vehicle damage immediately through the internal system
Maintain cleanliness and organization of the branch and parking area
Assist with rental transactions, check-ins, and check-outs
Support administrative tasks such as documentation, filing, and data entry
Report maintenance needs or vehicle issues to the appropriate department
Ensure compliance with safety procedures and company policies
Communicate effectively with team members and other departments
What where looking for:
Energetic, enthusiastic operator with a genuine eagerness to grow within the business
You thrive on the challenges of a startup environment and want real input into day-to-day operations
Sharp attention to detail and strong organisational skills, with the ability to juggle competing priorities without dropping the ball
Comfortable moving fast and staying accurate under pressure
Ready to take the lead on operational excellence and customer service
What you'll need:
Australian Drivers License
Comfortable using basic hand tools in a vehicle/workshop setting
Excellent numeracy and literacy skills
Professionally presented
Self-driven with the ability to work autonomously, manage your own workload and work in a target driven environment
Why work for TradieSpec?
Birthday day off every year.
Training and study assistance, we invest in your development.
Company lunches and team events
Fast-growth company with real career progression.
Vibrant, fun workplace where people actually want to show up
#J-*****-Ljbffr

📌 Customer Service Representative (New South Wales)
🏢 TradieSpec
📍 New South Wales

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