Inbound Cx Leader — Customer Service Manager, Drive Growth Northern Beaches Council

Inbound Cx Leader — Customer Service Manager, Drive Growth Northern Beaches Council

06 Aug
|
Network Plumbing Group of Companies
|
Northern Beaches Council

06 Aug

Network Plumbing Group of Companies

Northern Beaches Council

Network Plumbing Group of Companies in Terrey Hills, NSW, is seeking a Customer Service Manager to lead our CSR team and drive booking conversion, customer experience, and quality. You will own the inbound call centre, performance metrics, and coaching initiatives, reporting to the General Manager.

The role offers a permanent, full time prospect with a supportive setting and regular social events. Leadership, KPI focus, and a track record in high-volume customer service are essential.
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📌 Inbound Cx Leader — Customer Service Manager, Drive Growth Northern Beaches Council
🏢 Network Plumbing Group of Companies
📍 Northern Beaches Council

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