Our Specialist Ophthalmology Group is actively seeking suitably experienced Medical Receptionist/Admin to provide administration, reception, and expert patient care.

Position Location Base:

Newly created consulting rooms in SPRINGFIELD CENTRAL

Position to start as soon as possible with training onsite at one of our existing practice sites

Opportunity for career growth

Due to the company's growth, we have a fantastic opportunity to joinour friendly, agile team in a full-time or part time capacity.

If you enjoy a fast-paced busy environment this position is for you. We are looking for experienced candidates who are focused on providing outstanding patient care. Experience in Specialist Medical Administration is preferred. We believe in offering training and support to the right candidate with the right attitude. You must possess intermediate to advanced computer skills, flexibility and enjoy working in a team.

Applicants who display the following skills are invited to apply:
Reception/secretarial experience working in a Medical Practice (specialist preferred)
Previous high level customer service experience




Experience and knowledge of patient billing – both Medicare and private health funds
Previous experience using Genie
Microsoft 365 knowledge
Fast, accurate typing skills
Excellent written and verbal communication skills

Key duties will include but will not be limited to:
Reception
Customer relations
Taking incoming telephone calls and assisting patients
Distribution of medical correspondence
Patient billing and receipting
General administration and PA support to the Doctors, Business Manager and Clinical Optometrists

The successful applicant will need to possess the following:
Initiative and ability to work as part of a team or independently
Excellent interpersonal skills, empathy and enthusiasm
Ability to adapt and respond to change
Flexibility to cover for full time staff annual leave and sick leave
Have a desire to offer an outstanding service to patients
A good sense of humour
Enjoy working in a very rapid paced and dynamic environment
J-18808-Ljbffr

📌 Specialist Medical Receptionist/admin Ipswich
🏢 The Eye Health Centre
📍 Ipswich