Milnsbridge is a well-established Managed IT Services provider supporting businesses throughout Sydney with IT support, Microsoft 365, cyber security and cloud solutions.

We're looking for an organised and motivated Sales Administrator to join our team in Penrith.

This is a predominantly administration-based role that supports our sales and service teams by preparing quotations, processing software licensing, coordinating renewals, raising purchase orders and invoices, and maintaining accurate customer records.

No previous MSP experience is required. If you have robust administration skills, good attention to detail and an interest in technology, we'll provide training on our systems, Microsoft 365 licensing and supplier platforms.

Responsibilities
Prepare customer quotations using approved pricing and templates
Process Microsoft 365 licence requests, including additions, cancellations and changes
Raise purchase orders and customer invoices
Process supplier orders through vendor portals
Prepare and process software, licensing and warranty renewals
Maintain customer records within our PSA and billing systems
Update licensing,



contract and configuration information
Assist with monthly billing and licensing administration
Process domain registrations and service administration requests
Provide administrative support to the sales and service teams

About You
Previous experience in administration or sales support
Excellent organisational skills and attention to detail
Strong written and verbal communication skills
Good Microsoft Office skills
Ability to manage multiple tasks and changing priorities
Qualified and customer-focused approach
A willingness to learn recent systems and technologies

Desirable
Experience using CRM, PSA or ERP systems
Exposure to Microsoft 365
QuickBooks experience
Previous experience in an IT or technology business
Basic understanding of computers and networking

This is an excellent opportunity to join a friendly, supportive team where you'll receive ongoing training and the opportunity to develop a career within the IT industry.
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📌 Sales & Licensing Administrator Penrith
🏢 Milnsbridge IT Voice & Data
📍 Penrith