Trainee Customer Service Technician (Indigenous Australian)
Job Type: Permanent - Full Time
Location: Kemps Creek, NSW
Advantages:
Comprehensive on-the-job training will be offered.
Kemps Creek location with onsite car park
Long term career opportunities
A leading technology manufacturer that manufactures photocopiers and printers globally is seeking a motivated and enthusiastic Trainee workshop Service Technician to join theirteam based in Kemps Creek, NSW.
This full-time permanent opportunity isideal for someone looking to launch a rewarding career in the office technology industry.
Join aglobal brand and manufacturer of computers and electronic devicesin a hands-on traineeship program designed to set you up for a career in IT.
Configure and set up multi-functional devices and printers to meet specific customer requirements.
Perform installations, initial setups, repairs, and troubleshooting.
Refurbish machines, conduct operational tests, and ensure specifications are met for efficient installations.
Follow the provided training plan in both workshop and field settings.
- Assemble and configure, 'run-up', Multi-Functional Devices.




- Participate in fieldwork at least one day per month.
- Shadow Customer Service Technicians at customer sites to:
- Train customers on equipment usage.
- Support equipment installation on customer networks.
- Run test prints.
- Complete onsite customer repairs.
- Learn to diagnose faults by asking discovery questions.
- Learn the process of:
- Calling customers.
- Diagnosing and understanding issues.
- Scheduling site visits.
- Diagnosing problems on-site.
- Handle customer issues and reactions effectively.
- Resolve problems in a timely and appropriate manner.
Who We're Looking For:
To be eligible, you must be ofFirst Nations, Indigenous, or Torres Strait Islander background.
Have a problem-solving mindset and a keen interest in technology.
Are enthusiastic, responsible, and dependable.
Are eager to learn, grow, and embrace an entry-level career path with full support and training.
For more information, please email Peter on ******
#J-*****-Ljbffr

📌 Indigenous Trainee Customer Service Technician (New South Wales)
🏢 Employ
📍 New South Wales