We Don't Just Review Claims...We Fight for What's Fair.
At ClaimsCo, we're leading the charge to bring fairness and transparency back to insurance claims.
When clients come to us, it's because they've been let down, rejected, underpaid, or flat‐out ignored.
We step in to challenge that.
We advocate.
And we win.
We're looking for a Claims Assessor to join our internal technical & advocacy team on the Gold Coast.
Someone who's experienced, switched on, and ready to help us tackle complex property and construction claims with precision and purpose.
If you're analytical, values-driven, and ready for more than just a box‐ticking role, this one's for you.
What You'll Be Doing
Review & Validate
Review Scopes of Work, engineering and specialist reports
Cross-check documentation against policy entitlements and the PDS
Spot errors, exclusions, or under-assessments and flag what doesn't stack up
Guide the Strategy
Provide technical recommendations for internal advocates and legal teams
Help build strong, well-supported dispute submissions for Insurers & Dispute Bodies
Offer insight and direction to ensure the best outcome for our clients
Collaborate with Experts
Work with our Claims Advocates, legal advisors and building experts
From time to time, re-assess claims files or conduct your own investigations




Keep It Compliant
Ensure all advice aligns with policy wording, regulatory standards and ethical practices
About You
You have at least 2 years' experience in Property, Construction or Commercial Claims, ideally in assessing, advocacy, or loss adjusting
You're confident interpreting policy documents and scopes, with a sharp eye for spotting exclusions, inconsistencies or technical errors
You're skilled at providing explicit, evidence-based recommendations and know how to back your judgment with solid rationale
You're a strong communicator, able to turn complex technical findings into simple, actionable advice for both clients and colleagues
You're comfortable writing everything from formal letters to internal emails and technical assessments
You're detail‐oriented, proactive, and motivated by doing the right thing for people who've been let down by the system
Why Join ClaimsCo?
Be part of a fast‐growing team that's shaking up the industry
Career progression and leadership support (we grow our people)
Flexible working
Bonuses for hard work
Company events twice yearly
Do work that genuinely helps people
Paid day off on your birthday
Fast track your career with a growing organisation
#J-*****-Ljbffr

📌 Desktop Claims Assessor - Insurance (Brisbane)
🏢 ClaimsCo
📍 Brisbane