This is a full time Call Centre Sales role based in Arndell Park, NSW. As a WHEELPROS Call Centre Sales representative, you will be responsible for providing exceptional customer service and driving sales for the leading provider of automotive wheels and tyres in Australia.
What you'll be doing
Processing Emailed orders from V.I.P customers
Handling inbound sales calls from customers and prospects
Identifying customer needs and recommending the best products and services to meet those needs
Processing orders and providing customers with order status updates
Resolving customer inquiries and concerns in a qualified and timely manner
Achieving and exceeding individual and team sales targets
Contributing to the continuous improvement of sales processes and customer service
What we're looking for
Proven experience in a customer-facing sales or call centre role
Strong communication and interpersonal skills with the ability to build rapport with customers
Excellent problem-solving and conflict resolution skills
Proactive and self-motivated with a passion for delivering outstanding customer service
Proficient in using customer relationship management (CRM) systems
Knowledge of the automotive industry is preferred but not essential
What we offer
Competitive remuneration package
Ongoing training and development to help you advance your career
Employee discounts on a wide range of automotive products and services
Opportunities to participate in team-building and social events
A cooperative and inclusive workplace culture
About us
WHEELPROS is the leading provider of automotive wheels and tyres in Australia. With over 60 years of industry experience, we pride ourselves on delivering high-quality products and exceptional customer service. Our mission is to make it easy for our customers to find the perfect wheels and tyres for their vehicles, and we strive to be the best in the business.
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📌 Wheelpros Call Centre Sales Order Processing Blacktown
🏢 Wheelpros
📍 Blacktown
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