Confeeki Care is a family-owned NDIS provider delivering high-quality, person-centred supports across Supported Independent Living (SIL), Community Access and Short Term Accommodation (STA).
At Confeeki Care, we believe exceptional support starts with exceptional people.
We pride ourselves on building genuine relationships with the people we support, their families and our team while creating a workplace where people feel trusted, supported and empowered to grow.
As we continue to expand, we're looking for an experienced Disability Services Team Leader who wants to make a genuine impact both on shift and behind the scenes.
About Confeeki Care
Confeeki Care is a family-owned NDIS provider delivering high-quality, person-centred supports across Supported Independent Living (SIL), Community Access and Short Term Accommodation (STA).
At Confeeki Care, we believe exceptional support starts with exceptional people.
We pride ourselves on building genuine relationships with the people we support, their families and our team while creating a workplace where people feel trusted, supported and empowered to grow.
As we continue to expand, we're looking for an experienced Disability Services Team Leader who wants to make a genuine impact both on shift and behind the scenes.
About the Role
This is a unique opportunity to combine hands-on disability support with leadership and coordination responsibilities.
As a Disability Services Team Leader, you'll take ownership of the day-to-day coordination of supports for your allocated participants while continuing to provide direct support as part of your weekly roster.
This isnota business management role.
You'll work closely alongside the Directors, ensuring the day-to-day delivery of supports runs smoothly while leading your team, supporting staff, communicating with families and maintaining high service standards.
The Directors remain responsible for compliance, employment matters, finance and strategic decision-making.
Your role is to own the day-to-day operations of your allocated participants' supports and ensure everything runs as it should.
This is a full-time salaried position (38 hours per week), combining leadership,



administration and direct support.
Additional support shifts outside your contracted roster are completely optional and paid separately at the applicable casual SCHADS Award rates.
Key Responsibilities
Leadership & Coordination
Coordinate the day-to-day delivery of supports for your allocated participants.
Lead, mentor and support your allocated team of Support Workers.
Build positive relationships with participants, families and allied health professionals.
Review shift notes and documentation to ensure they are completed accurately and on time.
Follow up incidents, actions and outstanding tasks.
Coordinate staffing requirements and assist with shift coverage where required.
Ensure participant homes remain organised, safe and operating effectively.
Coach and mentor staff to deliver high-quality supports.
Identify opportunities to improve service delivery.
Work collaboratively with the Directors to continually improve participant outcomes.
Direct Support
As part of your contracted roster you will also provide direct support including:
Personal care.
Community access.
Medication assistance.
Meal preparation.
Daily living support.
Transport to appointments and activities.
Skill development.
Supporting participants to achieve their individual goals.
The Participants You'll Support
Confeeki Care supports people with high and complex support needs.
Some participants may display behaviours of concern including physical aggression, property damage, absconding and emotional dysregulation.
Many participants have Behaviour Support Plans (BSPs) and authorised restrictive practices in place.
We're looking for someone who is confident working with participants with complex behavioural support needs, can remain calm under pressure and is committed to delivering safe, person-centred supports.




You'll receive comprehensive induction, ongoing mentoring, access to Behaviour Support Plans and continuous support from the Directors and leadership team.
About You
You'll be someone who:
Leads by example.
Naturally takes ownership.
Builds genuine relationships.
Communicates openly and professionally.
Supports and mentors those around you.
Is organised, reliable and accountable.
Remains calm under pressure.
Enjoys balancing leadership responsibilities with hands-on participant support.
Essential Requirements
Previous experience working within the disability sector.
Experience supporting participants with complex support needs and Behaviour Support Plans.
Current NDIS Worker Screening Check.
Current First Aid & CPR.
Current Australian Driver Licence.
Reliable vehicle.
Strong written and verbal communication skills.
Ability to confidently lead a team and manage competing priorities.
What Matters Most
At Confeeki Care, qualifications and experience are important, but they're not the only thing we're looking for.
This role involves working closely with the Directors every day, so finding the right person is just as important as finding the right resume.
We're looking for someone who:
Takes ownership.
Is accountable.
Has a positive attitude.
Communicates honestly.
Supports the people around them.
Wants to be part of building something they're proud of.
We can teach our systems and processes.
What we're really looking for is someone whose values align with ours and who genuinely cares about the people they support and the team they work alongside.
What We Offer
Full time salaried position (38 hours per week).
Additional optional support shifts paid separately at the applicable casual SCHADS Award rates.
A genuine leadership role with autonomy and support.
A balance of leadership, coordination and hands‐on participant support.
Ongoing mentoring from the Directors.
Career progression opportunities within a growing organisation.
A supportive, collaborative and close-knit team that values quality over quantity.
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📌 Disability Services Team Leader (Sydney)
🏢 Confeeki Care
📍 Sydney