Moreton Bay Medical Centre – Kippa-Ring QLD
Moreton Bay Medical Centre is seeking aMedical Receptionistto join our team on acasual basis.
This is an essential frontline position based at our Kippa-Ring QLD **** clinic.
As a Medical Receptionist, you will be the first point of contact for our patients, playing a crucial role in creating a welcoming and efficient environment.
This position is vital to the smooth operation of our practice and directly impacts patient satisfaction and clinic productivity.
What you'll be doing
Greeting patients in a professional and courteous manner upon arrival at the clinic
Managing patient check-ins and verifying personal and insurance information
Scheduling appointments and managing the appointment diary to optimise clinic efficiency
Handling patient enquiries by phone, email and in person with professionalism and empathy
Processing patient payments and handling cash and card transactions accurately
Maintaining patient confidentiality and adhering to privacy legislation at all times
Assisting with patient record management and filing documentation appropriately
Supporting clinical staff by preparing consultation rooms and ensuring all necessary materials are available
Communicating effectively with medical practitioners and clinical staff regarding patient needs
Managing waiting areas and maintaining a clean, welcoming reception environment
What we're looking for
Previous experience working as a General Practice medical receptionist minimum 1 Year
Strong communication skills, both verbal and written, with the ability to interact professionally with diverse patients
Proficiency in using computer systems and medical practice management software
Excellent organisational and time management abilities to manage multiple tasks simultaneously
Demonstrated ability to prioritise tasks and remain calm under pressure
Knowledge of medical terminology and understanding of healthcare procedures
Commitment to maintaining patient confidentiality and understanding of privacy laws such as the Privacy Act
Customer service orientation with empathy and patience for patients of all backgrounds
Reliable and professional demeanour with a genuine interest in supporting patient care
Ideally, experience or familiarity with common medical practice software systems
What we offer
At Moreton Bay Medical Centre, we value our team members and provide a supportive working environment.
Our casual position offers flexibility to suit your lifestyle and commitments.
We foster a cooperative team culture where every staff member plays an important role in patient care and clinic success.
We are committed to professional development and creating a workplace where staff feel valued and respected.
About us
Moreton Bay Medical Centre is a trusted healthcare provider in the Kippa-Ring community, dedicated to delivering quality medical services to our patients.
Our practice is committed to providing comprehensive, compassionate primary healthcare with a focus on patient wellbeing and satisfaction.
We maintain high standards of clinical care and professional excellence, supported by a dedicated team of healthcare professionals and administrative staff who work collaboratively to ensure the best outcomes for our patients.
If you are an enthusiastic and professional individual ready to make a positive impact in a healthcare setting, we would love to hear from you.
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📌 Medical Receptionist (Queensland)
🏢 Moreton Bay Medical Centre
📍 Queensland
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