ARCway Careers has anexciting new opportunityfor a Customer Success Trainee to join a supportive team based in Salisbury, QLD. This full-time traineeship offers hands‑on experience in a professional office environment while you complete aCertificate III in Business.

If you're a confident communicator with a positive attitude and a passion for helping people, we'd love to hear from you.

ARCway Careers has anexciting new opportunityfor a Customer Success Trainee to join a supportive team based in Salisbury, QLD. This full-time traineeship offers hands‑on experience in a professional office setting while you complete aCertificate III in Business.

If you're a confident communicator with a positive attitude and a passion for helping people, we'd love to hear from you.

About the Role

As a Customer Success Trainee, you'll support customers and the wider team with a range of administration and customer service tasks, including:
Speaking with customers over the phone and via email
Providing exceptional customer service and support
Maintaining accurate and up-to-date records within the CRM system
Preparing reports and completing general administration




Filing and organising documentation
Assisting the team with day-to-day office duties

Full training will be provided

About You

We're looking for someone who is:
Confident speaking with people
Friendly, qualified and customer-focused
Organised with strong attention to detail
Comfortable using computers and learning current systems
Reliable with a positive attitude
Eager to learn and build a long-term career

Previous office experience is not required.

What's on Offer?
Full-time, Monday to Friday
Salisbury, QLD location
Hands‑on training with experienced mentors
Complete a Certificate III in Business
Develop valuable customer service and administration skills
Genuine prospect to build a long-term career

Please Note: these Entry Level roles are subject to an eligibility criteria. You must be an Australian or New Zealand Citizen or an Australian Permanent Resident. Any qualifications previously completed in Business may affect your eligibility. Only eligible and suitable candidates will be contacted.
J-18808-Ljbffr

📌 Customer Success Traineeship Queensland
🏢 ARC Group
📍 Queensland