Join one of the world's most recognised and innovative brands.
Our client and valued partner, Samsung Electronics, is seeking a proactive and detail-oriented Logistics Officer to join its national Returns Logistics team based at Sydney Olympic Park.
This is an exciting opportunity to play a key role in managing the end-to-end returns process for finished goods and spare parts, partnering with internal stakeholders and third-party logistics providers (3PLs) to deliver exceptional customer outcomes while driving operational excellence.
What You'll Be Doing
Manage Return Authority (RA) requests from creation through to warehouse receipt and closure
Coordinate with 3PL partners to facilitate collections, deliveries and exchanges
Monitor returns, resolve aged cases and manage escalations proactively
Reconcile logistics reports, identify discrepancies and recommend process improvements
Review and validate 3PL invoices while identifying opportunities to reduce costs and improve efficiency
Prepare reports and collaborate with cross-functional teams to optimise reverse logistics operations.
What You'll Bring
Previous experience in logistics, supply chain or a similar operations role
Experience using SAP and robust Microsoft Office skills
Intermediate to advanced Excel skills, including Pivot Tables, VLOOKUP and IF formulas
Excellent organisational, communication and stakeholder management skills
A proactive, customer-focused mindset with the ability to work independently in a fast-paced workplace
A qualification in Logistics or Supply Chain is advantageous.
Why Join Us
Work with a globally recognised leader in technology and innovation
Be part of a team-oriented, high-performing team
Develop your career in a national logistics function with opportunities to make a tangible impact.
regardless of your background or circumstances
Building a diverse workplace starts here.
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