Onsite Network Engineer (BAU Operations)Industry: Enterprise Networking | Higher Education | Managed Services
Are you a hands-on Network Engineer who enjoys solving real-world infrastructure challenges in a large-scale enterprise environment?
We're looking for an Onsite Network Engineer to support a local University, providing day-to-day operational support across a complex multi-campus network environment.
This is a highly visible role where you'll work directly with stakeholders, support critical network services, and help maintain the stability and performance of one of Australia's largest university networks.
What You'll Be Doing
Provide day-to-day BAU support for their enterprise network environment.
Troubleshoot and resolve network incidents affecting staff, students, and university services.
Support switching, wireless, network access control, routing, and security services.
Monitor network health, investigate alerts, and proactively identify service issues.
Execute approved network changes and operational improvements.
Work closely with stakeholders, project teams, and senior network engineers.
Assist with campus moves, adds, changes, and operational network requests.
Maintain accurate documentation, support procedures, and operational records.
What You'll Bring
Experience supporting enterprise network environments.
Strong troubleshooting skills across switching, routing, wireless,



and access technologies.
Experience working within Incident, Request, Problem, and Change Management processes.
Solid customer service and stakeholder engagement skills.
Ability to work independently in a customer-facing onsite role.
A proactive and ownership-driven approach to operational support.
Technology Experience
HPE Aruba Switching
Ruckus Wireless
Enterprise Wireless Technologies (Cisco, Aruba, Extreme or equivalent)
Aruba ClearPass (NAC)
Network Switching & Routing
Enterprise Campus Networks
ServiceNow or similar ITSM platforms
Network Monitoring & Operational Toolsets
Network Access Control (NAC)
Firewall and Security Operations
Highly Regarded (Not Essential)
Citrix ADC / NetScaler Load Balancers
Aruba Central
Palo Alto Firewalls
Network Analytics & Reporting Platforms
Experience working in Higher Education environments
Why Join Us?
Work in a dedicated onsite role supporting one of Australia's largest university environments.
Gain exposure to large-scale campus networking technologies.
Collaborate with experienced network, security, and project teams.
Play a key role in maintaining services that support thousands of students and staff.
Join a team delivering both operational excellence and strategic network improvements.
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📌 Level 2 Network Engineer, Sydney (New South Wales)
🏢 Nexon
📍 New South Wales