We are seeking an Administration
and Client Support Officer to join our Service Support team and contribute to
the wider organisation by providing high-quality reception and administrative
support. This role plays a key part in ensuring the smooth delivery of services
across Parkerville Children and Youth Care, supporting the children, young
people, and families we serve, many of whom have been impacted by trauma from
abuse.
This is a part-time, permanent
position (0.8 FTE – four days per week). The position is based at our Armadale
office, with occasional ad hoc coverage at our Midland and Rockingham sites
during staff leave.
About you
Join our team and provide
high-quality reception and administrative support that helps our services run
smoothly. As the first point of contact for clients, families, and visitors,
you will manage calls, appointments, and enquiries with professionalism and
care.
The Administration and Client
Support Officer plays a vital role in delivering high-quality administrative
and customer support services across the organisation. This position exists to
ensure the smooth and efficient operation of day-to-day administrative
functions, supporting both internal teams and external stakeholders. As a key
member of the Client Services & Administration Team, you will provide
professional, responsive, and efficient service to staff, clients, the
community, and partners.
You'll also assist the
Service Support Coordinator and the broader team with a range of administrative
tasks, including meeting minutes, documentation, and office coordination,
contributing to a positive and well-organised workplace.
You'll bring:
A qualification in Business Administration, or a
minimum of two years' administrative experience in a trauma-related field
(clinical, health, or community services setting preferred).




Strong communication and organisational skills,
with excellent attention to detail.
The ability to handle sensitive information with
professionalism and a trauma-informed approach.
Highly organised, able to multitask, prioritise,
and meet deadlines.
Why Join Us?
Parkerville Children and Youth
Care are uniquely positioned to provide the successful applicant with the
following benefits:
SCHADS Schedule B and Level – Level 3.1 $*****
We provide regular personal development
opportunities to ensure you have access to high-quality learning,
skill-building, and reflective practice - supporting your certification
and growth opportunities
Psychological safety is a priority - we value open
communication, collaboration, and a workplace where everyone feels
supported to bring their authentic self.
EAP Service with Wellness resources
Salary Packaging of up to $15,900
We hope to hear from you by
4:00pm, Wednesday, 19th August. Applications will be assessed on a regular
basis, and we may not wait until the closing date before you hear from us. We
reserve the right to close the position earlier.
We're happy to support
alternative application formats, please email ******
If you would just like to have a
yarn about the role - please contact Stef Kerr, at ******
to arrange a time
Our Commitment to Child Safety
and Inclusion
Parkerville Children and Youth
Care Inc. complies with the National Principles for Child Safe Organisations
and is committed to fostering a safe, inclusive, and respectful workplace for
all.
We strongly encourage Aboriginal
and Torres Strait Islander peoples to apply and bring their culture, wisdom,
and community knowledge to our team.
Parkerville Children and Youth
Care have a zero tolerance to alcohol and drugs.
All appointments are subject to relevant screening checks - including police certificate, WWCC and Department of Communities.

📌 Administration And Client Support Officer - Armadale (Western Australia)
🏢 Parkerville Children and Youth Care
📍 Western Australia