Current driver's licence required for occasional travel to an off-site storage facility
ROLE DETAILS
$80,000-$90,000 + Super DOE
Surry Hills
Full-time, permanent
5 days in the office
8:45am-5:30pm
Current driver's licence required for occasional travel to an off-site storage facility
ABOUT THE COMPANY
Join a highly regarded creative agency renowned for delivering immersive, experience-led projects for an impressive portfolio of global clients. Blending creativity, culture and technology, this innovative business creates unforgettable moments while fostering a collaborative, energetic workplace. With a beautifully designed office, regular team experiences and a genuine people-first culture, you'll be joining a business where your ideas and contribution will have real impact.
ABOUT THE ROLE
This newly created role offers the opportunity to become the trusted right hand to the Founder & Managing Director while taking ownership of the day-to-day running of the office. No two days will look the same—you'll expertly manage diaries, inboxes, travel, meetings and office operations while creating a seamless experience for the wider team. They're looking for someone proactive, accountable and solutions-focused who enjoys taking initiative, building relationships and making a role their own as the business continues to grow.
DUTIES
Manage a complex diary, inbox and meeting schedule for the Founder & Managing Director
Coordinate client communications and meeting logistics
Arrange domestic and international travel for the leadership team and wider business
Prepare agendas,



coordinate weekly meetings and take accurate minutes
Process expenses, maintain subscription trackers and manage reporting in Excel
Oversee office operations including stationery, facilities, meeting rooms, mail, kitchen and supplier relationships
Coordinate office maintenance, IT troubleshooting, equipment warranties and service providers
Own the end-to-end onboarding and offboarding process, including IT setup and first-day experiences
Maintain office assets and equipment through the inventory booking system
Coordinate internal events including the annual Christmas party and team celebrations
Manage insurance renewals, registrations and general business administration
Provide proactive executive and administrative support wherever needed
SKILLS & EXPERIENCE
Previous experience as a PA, Executive Assistant, Team Assistant or Office Manager
Demonstrated experience managing busy diaries and executive support
Strong organisational skills with the ability to juggle competing priorities
A proactive, resourceful and highly accountable approach
Excellent communication skills and confidence building relationships at all levels
Intermediate to advanced Microsoft Office skills,



particularly Excel
Experience coordinating travel, events and office operations
Current Australian driver's licence
A positive, hands-on attitude with a willingness to pitch in wherever needed
BENEFITS
Market-competitive salary of $80,000-$90,000 + Super
Opportunity to build and shape a newly created role
Work closely with an inspiring Founder in a highly creative business
Join a collaborative, supportive and energetic team
Beautiful Surry Hills office
Regular team events, creative outings and social experiences
Genuine opportunity for long‐term growth as the role evolves
OUR RECRUITMENT PROCESS
At Lotus People, we are committed to fostering diversity, equity and inclusion. We encourage applicants from all backgrounds to apply and will ensure a fair and equitable recruitment process.
Every application we receive is reviewed by a real person, never by AI. If your experience aligns with the requirements of the role, a consultant will be in touch within 2-3 business days for an initial phone screen. Shortlisted candidates will then proceed to a virtual interview with the consultant managing the role. Due to the volume of applications and the specific nature of our briefs, we are unable to take phone enquiries about roles before an application is submitted. We ask that all interested candidates please apply online and wait to hear from us. Rest assured, we respond to every applicant, regardless of the outcome, so you will not be left wondering.
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📌 Pa / Office Manager (New South Wales)
🏢 Lotus People
📍 New South Wales