Bakers Delight Castletown is seeking an experienced and motivatedRetail Managerto join our team.
This is a great opportunity for someone with strong leadership skills, customer service experience, and a passion for managing daily retail operations in a busy bakery environment.
Key Duties
Managing the daily operations of the retail bakery store
Supervising, training, and supporting sales and front-of-house staff
Ensuring excellent customer service is delivered at all times
Monitoring stock levels and coordinating ordering requirements
Managing product displays, presentation, and store merchandising
Handling customer enquiries, feedback, and complaints professionally
Ensuring sales targets and store performance goals are met
Managing staff rosters, attendance, and workplace performance
Maintaining store cleanliness, hygiene, and food safety standards
Assisting with pricing, promotions,



and local store marketing activities
Ensuring compliance with company policies, WHS, and food safety requirements
Liaising with suppliers, bakery production staff, and business owners as required
Requirements
Relevant qualification in business, management, retail, hospitality, or similar
At least 2 years of relevant experience in retail management or store management
Robust leadership and communication skills
Excellent customer service and problem-solving abilities
Ability to manage staff, rosters, stock, and daily operations
Good understanding of retail sales, merchandising, and store presentation
Ability to work in a fast-paced environment, including weekends and busy periods
#J-*****-Ljbffr

📌 Retail Manager (Townsville)
🏢 A PLUS AUSTRALIA AGENCY
📍 Townsville