Retail Security Officers – Ipswich area
We're on the lookout for reliable and professional Retail Security Officers to join our team across a busy retail sites in Ipswich QLD.
While guards are generally rostered within Ipswich and surrounding areas, flexibility is essential as shifts may be offered across nearby sites.
From busy shopping centres to smaller retail hubs, this casual role offers variety, consistent hours, and the support of a strong team.
What you'll do:
Deliver friendly, professional customer service
Maintain a visible presence to deter theft and ensure safety
Patrol retail areas and monitor CCTV for suspicious activity
Respond to incidents, emergencies, and medical situations
Apply First Aid and CPR when required
Manage access to restricted areas and loading docks
Handle conflicts calmly using de-escalation techniques
Prepare accurate incident reports and security logs
What we're looking for:
Current QLD Security Licence + Crowd Control Function
Current First Aid & CPR certificates
Strong communication and customer service skills
Skilled presentation and high level of integrity
Flexibility to work across a 24/7 rotating roster
Reliability and a proactive attitude
Driver's Licence and own transport (preferred)
Availability for a minimum of 3 days per week
What we offer:
Flexible casual hours across multiple local sites
Work close to home across Ipswich and surrounding areas
Long-term opportunities with a leading security provider
Full professional uniform provided
Paid training and ongoing development
Supportive and inclusive team culture
About Trident
Trident Services Australia is an industry leader in integrated cleaning and security services across retail centres and airports nationwide.
Our people are at the heart of what we do, and we pride ourselves on delivering proactive, professional, and client-focused services.
We welcome applicants from all backgrounds, including Aboriginal and Torres Strait Islander peoples, culturally diverse communities, and LGBTIQ+ candidates.
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