SEEK Pass is seeking an experienced Operations Manager (Customer Support) to lead day-to-day operations and evolve SEEK Pass Customer Support as we scale.
You will manage a mixed team, coach and develop talent, and drive continuous improvement using data, feedback and emerging technology, including AI and automation.
You will partner with cross-functional teams across SEEK Pass and the wider SEEK business to deliver high-quality customer outcomes from Sydney, with some travel.
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📌 Customer Support Operations Lead — Scale-Up Growth (New South Wales)
🏢 SEEK
📍 New South Wales
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