Meriton Suites currently has an prospect available for a Night Manager to join our Surfers Paradise team.
About the Role
As the Night Manager you will represent Meriton Suites in the absence of the Hotel Manager. You will play a key role in ensuring the safety and wellbeing of all guests and staff.
Your key responsibilities
Greet and welcome our guests, including following check-in and check-out procedures.
Manage and train staff.
Handle complaints and ensure resolutions.
Ensure relevant front desk tasks are actioned and completed.
Attend to guest enquiries, requests and follow-ups, if required.
Prepare and set up for the following day.
Complete guest accounting.
To be successful in this role you will
Be able to provide clearance for National Police Check.
Be confident and able to work under pressure.
Be proactive and able to make decisions autonomously.
Professionally presented.
Possess a genuine passion for guest and colleague experience.
Be well organised with a meticulous eye for detail.
The ability to cultivate a positive team culture.
Have excellent verbal communication skills.
Have full availability to work a 7-day rotating roster.
Why Meriton Suites?
Australia’s largest owner-operator of apartment-style hotel suites, with 23 locations and 6,210 suites nationally
Base + Super + 17.5% Annual leave loading for award-based employees
Future opportunities and career development with locations across Sydney, Brisbane, Gold Coast, Canberra and Melbourne
‘Merit Academy’ our online training platform to further develop your skills and knowledge
Paid Parental leave
Access to Employee Assistance Program (EAP) to provide skilled and personal advice
Friends and Family discounts
Team activities and social events
Induction program for all current starters
Only short-listed applicants will be contacted within 7 days of application. Please note that we will not consider external agencies as recruitment for this role is handled internally.
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