Full-Time Office Administrator & Customer Service Coordinator
We're awell-established, family-owned businesslooking for an enthusiasticOffice Administrator & Customer Service Coordinatorto become a valued member of our team.
If you're someone who enjoys helping customers, keeping things organised and being part of a supportive workplace, we'd love to hear from you.
As a family-owned business, we pride ourselves on providing excellent customer service and maintaining a friendly, team-focused workplace.
Every member of our team plays an important role in our success, and we're looking for someone who enjoys contributing wherever needed.
This is a varied position where you'll play an important part in the day-to-day running of the business.
Your primary focus will be office administration and customer service, while also providing support to our sales and warehouse teams as required.
Key Responsibilities
General office administration and reception duties
Providing exceptional customer service via phone, email and in person
Preparing customer quotations and processing sales orders
Answering customer enquiries and providing sales support
Assisting with stock control, picking, packing and dispatch
Coordinating freight and deliveries
Maintaining accurate records and documentation
Providing general support across the business as required
About You




Excellent organisational and time management skills
Strong computer skills and confidence learning new systems
Excellent communication and customer service skills
A positive attitude with a strong work ethic
High attention to detail and accuracy
The ability to prioritise and multitask in a busy environment
The ability to work independently as well as part of a team
A willingness to learn and assist wherever needed
Previous experience in administration, customer service, sales support or warehouse operations (preferred but not essential)
What We Offer
Monday to Friday hours –no weekend work
Early finish every Friday
A friendly, supportive and close-knit team environment
On-the-job training and ongoing support
Opportunity to grow and develop within the business
Secure employment with an established family-owned company
Why Join Us?
We're a family-owned business that values reliability, teamwork and great customer service.
We believe in creating a positive workplace where everyone's contribution is valued and recognised.
If you're looking for a long-term opportunity with a supportive team and a role where you can make a real difference to the day-to-day success of the business, we'd love to hear from you.
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📌 Full-Time Office Administrator & Customer Service Coordinator (North Mackay)
🏢 Multirack Mackay
📍 North Mackay