Senior Reception / Concierge - Front of House – Brisbane

We take immense pride in being a service business that places people at the heart of everything we do.

Our vision is to “Operate outstanding workplaces.”

Bring your hospitality mindset to the heart of our client’s head office as their Workplace Concierge. You’ll coordinate the overall workplace experience, becoming a trusted go-to for employees and helping them navigate workplace services and spaces throughout their journey.

You’ll be a confident communicator who can build relationships at every level of the business, take ownership to drive outcomes.

From meeting rooms, catering and events to visitor management, communications, employee onboarding and daily logistics, you’ll keep everything running smoothly and deliver a consistent, high-quality experience.

This active role involves periods of walking, standing, sitting and manual handling throughout the workday.

What you'll bring to the role:




Two years’ experience in workplace hospitality, hotels, airlines, premium retail or another customer-facing setting
A polished, service-led approach with clear, confident communication
The ability to read the room and adapt to the needs of employees and visitors
Calm, practical problem-solving and a proactive mindset
Robust organisation, attention to detail and confidence with technology
Qualified discretion and high presentation standards

Why you should choose First Contact:
Rewarding Monday-Friday, enjoy your evenings and weekends
Compensation surpassing industry standards
Outstanding rewards program - earn gift cards and perks
Learning and development from some of the best leaders in Australia workplace experience.
Around-the-clock support through our wellness partner, “Sonder” Employee Wellbeing Platform
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📌 Senior Reception / Concierge Front Of House – Brisbane Queensland
🏢 First Contact
📍 Queensland