Motel Management Couple
Mossman QLD & Port Douglas QLD Motels
Looking for a Challenge? Help Us Build Something Better.
We are a privately owned hospitality group operating a growing portfolio of regional Queensland motels. As we continue expanding through acquisitions, we're looking for experienced, hands-on Motel Management Couples who enjoy taking on a challenge and making a real difference.
Let's be upfront—we don't operate luxury 4 or 5-star resorts. Some of our motels require improvement, stronger operational systems, and managers who aren't afraid to roll up their sleeves.
If you're the type of couple who enjoys turning an underperforming property into one that guests love, takes pride in improving standards, and wants to leave a lasting impact, we'd love to hear from you.
This opportunity may suit experienced motel managers, hospitality professionals, or relief management couples seeking ongoing placements or long-term opportunities.
The Role
You will be responsible for the day-to-day operation of one of our Queensland motels, ensuring guests receive friendly service while continuously improving the presentation, performance and reputation of the property.
This is a genuine hands-on management role where no two days are the same.
Front Office & Administration
Welcoming guests and managing check-in/check-out
Managing reservations and online travel agent (OTA) platforms
Using RMS or similar booking systems
Processing payments and daily reconciliations
Basic bookkeeping and financial reporting
Monitoring occupancy and business performance
Responding professionally to guest feedback and online reviews
Managing administration and compliance requirements
Leading and supporting motel staff where applicable
Operations & Property Presentation
Assisting with housekeeping when required
Maintaining high room presentation standards




General grounds, gardens and pool upkeep
Performing minor maintenance and repairs
Coordinating trades where necessary
Stock ordering and inventory management
Identifying opportunities to improve the guest experience and property standards
As managers, there may also be occasions where you assist with late arrivals, guest issues, or unexpected operational matters outside normal business hours.
About You
We're looking for couples who:
Have previous motel, accommodation or hospitality management experience
Are confident using RMS or similar booking systems
Have sound financial and administrative skills
Enjoy practical maintenance and problem-solving
Take pride in presenting a clean, welcoming property
Deliver exceptional customer service
Are self-motivated, organised and reliable
Enjoy improving businesses rather than simply maintaining them
Can work independently and make decisions with confidence
Are adaptable, resilient and willing to embrace regional living
Want to be part of a growing hospitality group where your efforts genuinely make a difference
Police clearances and drug screening may be required.
Applicants must hold their own ABN or ACN.
You are a power couple and have worked together in motel couple management building together!
What We Offer
On-site accommodation during your placement
Ongoing support from our National Operations Team
Opportunities for ongoing relief work or permanent placement
The chance to grow with an expanding hospitality group
The satisfaction of transforming motels and creating memorable guest experiences
A role where your hard work will be recognised and valued
Ready for Your Next Challenge?
If you're looking for more than just another motel management position and want the chance to improve properties, grow occupancy, and make a genuine impact, we'd love to hear from you.
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📌 Motel Management Couple (Queensland)
🏢 Birch Hotel Group
📍 Queensland