An opportunity has become available to join the 'Green Machine' as our
Consumer Business Assistant
. The role will see you provide essential support to the consumer business teams, which consists of Game Day, Events, Ticketing, Community, Membership and Raiders Shop operations.
Our Club hosts a number of major and minor events each season, including but not limited to 12+ home games, staff, corporate, member and fan events.
This is an incredible opportunity for a self-starter who thrives in a quick-paced role, in a professional environment.
Both weekday and weekend work are required, with TOIL (time off in lieu) accrued for time worked over and above normal weekly business hours.
Ideally this role will suit a tertiary graduate, or someone who has worked/volunteered in an office and/or sporting role for 1+ year. Adaptability, reliability, and exceptional organisational skill are imperative.
Qualifications/Experience/Abilities:
Intuitive, adaptable, high attention to detail and driven to succeed
Ability to work autonomously and as part of a team
Proficient in the use of Microsoft Office Suite products
Professional written and verbal communication skills
Ability to learn CRM/Ticketing and Membership Database
Key Responsibilities
Working under the direction of the Head of Consumer Operations and Events and Head of Consumer Business and alongside the broader Consumer Business team, this person will assist wth organisationa nd delivery of consumer business area tasks in the following departments:
Game Day and Events
Game day and event setup and packdown
Work alongside other employees and interns




Greet contractors and assist with set up of activities and performances at game day and eventss
Assist with activations and experiences on the day of the game day/event
Develop relationships with game day suppliers, sponsors, members and fans
Working alongside the events team to plan and present events
Assist with creating game day and events documents
Membership and Ticketing
Assist with data entry and cleanse through the membership and ticketing databases
Assist the membership team wth saes and servicing during high peak periods
Assist on game day in the box office or membership marquee as required
Raiders Shop
Assist with stock management and order fulfilment
Assist on game day in the Raiders Shop as required
Community, Internship and Volunteer Programs
Working with the Community Manager to deliver school engagement programs aligned to the Club's strategic objectives
Assist at community events and activations
Assist with recruitment and ongoing management of the internship and volunteer programs
Assist with coordinating tasks when interns are in office or at a game/event
Assist with monitoring of shared inboxes
WHY WORK FOR THE CANBERRA RAIDERS
The Canberra Raiders are a high profile iconic sports organisation in ACT and Southern NSW
Above award base salary plus Superannuation Minimum Guarantee offered
Salary reviewed annually at end of October, after each season
Provision of complimentary onsite parking
Access to Raiders Centre gym outside of players training times
On the job employee benefits
Work for a Club that is constantly striving for exciting opportunities and growth
Unique opportunity to gain hands on experience and grow your career
#J-*****-Ljbffr

📌 Consumer Business Assistant (Canberra)
🏢 Canberra Raiders
📍 Canberra