Lead Ai-Powered Self-Service & Agentic Processes (New South Wales)

Lead Ai-Powered Self-Service & Agentic Processes (New South Wales)

05 Aug
|
Zip Co
|
New South Wales

05 Aug

Zip Co

New South Wales

Zip Co in Sydney, NSW, is seeking a Senior Engineering Manager for Agentic Process & Self Service to lead multiple teams delivering AI-powered customer experiences. You will work at the intersection of engineering, product, design and AI, shaping strategy and governance for scalable self-service capabilities.
You will mentor Engineering Managers and engineers, drive delivery excellence, and collaborate with Data & AI leaders to improve outcomes and reliability across enterprise-scale platforms.
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📌 Lead Ai-Powered Self-Service & Agentic Processes (New South Wales)
🏢 Zip Co
📍 New South Wales

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