Best Western Plus Canberra Central
We are seeking an experienced and enthusiastic Resort Receptionist / Guest Service Agent (GSA) to join our team at Best Western Plus Canberra Central.
Resort Hotel Receptionist (GSA) – Best Western Plus Canberra Central
About Central Apartment Group
Central Apartment Group, with Head Office based in Brisbane, specialises in the management and operation of apartment hotels across Australia. Our focus is on providing quality accommodation in superior locations, delivering a true home away from home experience where guests can relax, work and enjoy spacious, comfortable living.
The Role
You will be the first point of contact for guests, ensuring a seamless and welcoming experience from arrival through to departure. This role is ideal for someone who enjoys working in a resort environment and takes pride in delivering exceptional service.
What We're Looking For




Genuine passion for hospitality and guest service
Calm and professional under pressure
Strong attention to detail in service and presentation
Friendly, outgoing personality with a positive, can-do attitude
Skills & Experience
Previous hotel front office experience highly regarded
Knowledge of RMS or similar PMS
Robust communication and professional telephone manner
Good computer skills (Word, Excel)
Ability to work a flexible roster including evenings and weekends
Well presented with strong organisational skills
Why Join Us
Be part of a supportive and professional team
Ongoing training and development opportunities
Australian Citizens or Permanent Residents only. Applicants on visas or requiring sponsorship will not be considered.
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📌 Hotel Receptionist (Gsa) Best Western Plus Canberra Central
🏢 Central Apartment Group
📍 Canberra