At Nutricula Psychology, we believe that insight creates change.
Every person who connects with our practice is navigating something meaningful — whether it's stress, relationships, parenting, or personal growth.
Our role is to provide a space where people feel understood, safe, and supported.
This position is not just about administration. It is about being part of that experience from the very first interaction.
We are looking for someone who brings calm, care, and professionalism into everything they do.
At Nutricula Psychology, we believe that insight creates change.
Every person who connects with our practice is navigating something meaningful — whether it's stress, relationships, parenting, or personal growth.
Our role is to provide a space where people feel understood, safe, and supported.
This position is not just about administration. It is about being part of that experience from the very first interaction.
We are looking for someone who brings calm, care, and professionalism into everything they do.
About the role
You will be the first point of contact for clients — in person, over the phone, and online.
Your role is to create a smooth, respectful, and supportive experience while ensuring the day-to‐day operations of the practice run efficiently.
This role is designed to be flexible, making it ideal for someone seeking meaningful work while maintaining balance with family life.
Key responsibilities include:
Welcoming clients into the practice with warmth and professionalism




Answering phones and managing appointment bookings
Managing clinician schedules and coordinating appointments
Processing invoices, receipts, and bulk billing requirements
Scanning, importing, and managing client documentation
Maintaining accurate records and data entry
Supporting general administrative tasks across the practice
Handling all client information with strict confidentiality and care
This role is suited to someone who:
Is naturally calm, grounded, and emotionally aware
Communicates with empathy, clarity, and professionalism
Takes pride in being organised, reliable, and detail-oriented
Values meaningful work and supporting people
Can manage sensitive situations with care and discretion
Requirements
Previous experience in reception or administration
Strong interpersonal and communication skills
High level of organisation and ability to manage multiple tasks
Skilled phone manner
Accurate data entry and attention to detail
Sound computer skills, including Microsoft Office
Ability to maintain strict confidentiality at all times
What you'll experience at Nutricula Psychology
A calm, professional and supportive work environment
Meaningful work that contributes to people's wellbeing
A team that values respect, integrity, and genuine care
A role that allows you to balance work with family or personal commitments
Position details
Monday to Friday
Flexible hours
Located in Mackay
Competitive remuneration based on experience
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📌 Administration Coordinator (Queensland)
🏢 Nutricula Psychology
📍 Queensland