Join a friendly team, use your tech skills, and grow your career with a company that's been supporting Australian businesses for over 60 years.
Alsco Uniforms is a national leader in Managed Rental Services — supplying workwear, linen, mats, washroom services and more to over48,000 customers across 27 branches.
With a team of 2,200+ people, we're proud of our supportive, inclusive culture and long‐standing reputation for quality and service.
We're now looking for a proactiveAdministration Assistantto join our Alexandria branch.
Why You'll Love Working With Us:
Permanent full‐time rolewith a long‐established, trusted company
Strong commitment to gender pay equityand fair, transparent practices
Paid parental leaveto support you through key life moments
Career growth opportunitiesand on‐the‐job learning
Friendly, inclusive team environment
Consistent hours:Monday to Friday, 8:00AM – 4:00PM
The Admin Assistant is responsible for ensuring the smooth running of our relationships with Customers via incoming calls & email.
In partnership with the team of Service Delivery People (SDPs) at the branch, build and maintain effective and effective working relationships with all customers to ensure that we are always meeting our commitment to Service Excellence.
What You'll Do:
Handle customer enquiries,



resolve issues and maintain strong relationships via phone & email
Update and maintain our customer database and CRM
Create daily, weekly and monthly reports (mainly in Excel)
Work closely with delivery drivers to organise their daily paperwork & run sheets
Complete accurate data entry and filing
Produce invoice copies and assist with general admin tasks (e.g., stationery orders)
What You Bring:
Experience in customer service (across phone and email communication)
Ability to identify, troubleshoot and resolve service‐related issues
Robust communication skills with a friendly, confident approach
High attention to detail and strong organisational skills
Solid MS Office skills(Excel, Outlook, Word) and general computer confidence
Positive, can‐do attitude and the resilience to push through challenges
If you're tech‐savvy, enjoy helping customers, and love keeping things organised, this role is a great opportunity to build your career with a stable and supportive company.
As part of the recruitment process, you'll complete reference checks and health screening (including drug and alcohol testing).
Please bring proof of your Right to Work in Australia to the interview.
Alsco Uniforms is an equal opportunity employer.
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📌 Admin Customer Service Assistant (New South Wales)
🏢 Alsco Uniforms
📍 New South Wales