05 Aug
|
Speedy Towbars
|
Queensland
05 Aug
Speedy Towbars
Queensland
Speedy Towbars
Everton Hills, Brisbane QLD
Customer Service / Accounts Support (Accounts & Office Support)
Full Time
$70,000 – $90,000 + Super (depending on experience)
Speedy Towbars is an Australian-owned, family-run business and one of the largest installers of towbars and accessories in Queensland. We are passionate about connecting people to adventure while promoting education and safety within the towing industry.
Due to continued growth and future succession planning within our office team, we are seeking a highly organised and customer-focused
Customer Service, Sales & Accounts Officer
to join our business.
This is a full-time, permanent position based at our Everton Hills office. We are looking for someone who enjoys working with customers, thrives in a busy environment and wants to become a valued long-term member of our team.
To learn more about our organisation, visit
/
Position Overview
This is a busy and varied role that combines customer service, sales support and accounts responsibilities.
You will be responsible for assisting customers with enquiries, preparing quotes, processing orders, managing bookings and supporting accounts functions including accounts payable and receivable. You will work closely with our existing office team and play an important role in ensuring our customers receive outstanding service.
This position would suit someone who enjoys variety, thrives in a fast-paced environment and takes pride in delivering exceptional customer service.
Previous accounts payable and receivable experience will be highly regarded as this role will progressively assume responsibility for accounts functions following the retirement of a long-term team member.
The Successful Candidate Will Be Responsible For
Delivering outstanding customer service to retail and wholesale customers
Answering inbound customer enquiries via phone and email
Processing sales orders accurately and efficiently
Booking customers in
Maintaining up-to-date knowledge of our products and services
Processing customer payments
Accounts payable and accounts receivable duties
Assisting with account enquiries and payment follow-up
Working closely with the office team to ensure smooth day-to-day operations
Ensuring all customer communications are handled promptly, professionally and accurately
The Successful Candidate Will Demonstrate
A positive and professional attitude with a commitment to exceptional customer service
Excellent communication and phone skills
Strong attention to detail and accuracy
Sound computer skills and confidence using business software systems
The ability to learn new systems and product knowledge quickly
Strong organisational and time management skills
The ability to work independently and as part of a team
Previous experience in customer service, internal sales, accounts or a similar office-based role
The ability to remain calm and organised in a rapid-paced environment
A willingness to learn and contribute across multiple areas of the business
Highly Regarded
Accounts payable and/or accounts receivable experience
Experience using accounting software
Experience in the automotive, trade, wholesale or service industries
Previous experience preparing quotations and processing customer orders
What We Can Offer You
Long-term career opportunity within a growing Queensland business
Full training and ongoing support
Friendly and supportive team environment
Modern office facilities
Competitive salary based on experience
Professional and supportive management team
Respectful and positive workplace culture
Opportunity to develop skills across customer service, sales and accounts
Speedy Towbars – Connecting People to Adventure.
We look forward to hearing from you.
#J-*****-Ljbffr
📌 Customer Service, Sales & Accounts Officer – Northside Brisbane (Queensland)
🏢 Speedy Towbars
📍 Queensland