Practice Manager | Hibberson Street Medical Centre
About Trans-ax Health Care
At Trans-ax Health Care, we are an enthusiastic,ever-growing team dedicated to empowering independent General Practitioners todeliver outstanding care to our communities. Since ****, we have successfullyoperated modern, high-traffic medical centres across Australia, managing over aquarter of a million patient consultations annually. Guided by our core values,helping doctors above all else, empathy, teamwork, and a constant quest forimprovement, we strive to create an creative, open, and honest environmentwhere our healthcare teams and administrative staff can truly thrive.
Job Summary
We are seeking a dedicated and experienced Practice Manager to oversee the daily operations of our
Hibberson Street Medical Centre
. The Practice Manager will report to the
Canberra Operations Manager
and work alongside a team of dedicated and skilled Practice Managers. Thesuccessful candidate will be responsible for ensuring efficient operation, providing exceptional care to our valued patients, and maintaining a positive working environment.
Responsibilities
Team Leadership:
Manage and supervise staff, including hiring, training,and performance evaluations.
Operations & Scheduling:
Manage rosters and timesheets, including shiftreallocation and leave planning.
Compliance & Policy:
Develop and implement policies and procedures to ensureefficient workflow and compliance with regulations.



Lead accreditation compliance and drive process improvement initiatives.
Financial Management:
Monitor and manage financial performance, includingbudgeting, billing, and collections.
Patient Relations & Conflict Resolution:
Maintain a high level of customerservice by addressing patient concerns swiftly. Act as the primary pointof escalation for resolving workplace grievances, staff friction, ordoctor-administrative misalignments with diplomacy and empathy.
Clinical Collaboration:
Collaborate with healthcare providers to ensure qualitypatient care and effective communication.
Facilities Management:
Oversee facilities management, maintaining cleanliness andensuring a pristine clinic presentation.
Culture:
Create a positive team environment, valuing individual contributions and leading by example.
Selection Criteria
Minimum
1 year of experience
as a Practice Manager in a General Practice setting.
Strong leadership and people management skills.
Excellent communication and interpersonal skills, with a proven ability to managedifficult conversations and resolve conflicts constructively.
Up-to-date knowledge of healthcare regulations and compliance requirements.
Proficient in Microsoft Office and
Best Practice
software.
Ability to inspire, empower, and foster a positive team environment.
The successful candidate must possess the right to live and work in Australia
#J-*****-Ljbffr

📌 Practice Manager (Canberra)
🏢 Trans-Ax Health Care
📍 Canberra