NDIS Support Coordinator - Central Coast,Lake Macquarie & Maitland
Experienced NDIS Support Coordinator
Help Participants Get the Best From Their NDIS Plans
Are you an experienced Support Coordinator who is passionate about helping participants understand their plans, access the right supports and achieve meaningful outcomes?
Caring Arms Australia is expanding its Support Coordination division across the Central Coast, Lake Macquarie and Newcastle regions.
We are looking for confident and experienced Support Coordinators who can manage their own caseload, navigate complex situations and build trusted relationships with participants, families and professional stakeholders.
Why Join Caring Arms?
At Caring Arms, you will work under a supportive and experienced leadership team that values positive judgement, collaboration and participant outcomes.
You will have:
Direct support from an experienced Support Coordination Team Leader
Guidance from an established NDIS leadership and management team
Autonomy to manage your caseload professionally
A responsive team where your experience and ideas are valued
Ongoing professional learning through collaboration with experienced healthcare professionals
Hybrid work flexibility
Work phone, laptop and access to industry-leading software designed to help you efficiently manage your caseload and stay organised
Mileage reimbursement for approved travel
Career growth as the Support Coordination division expands
About the Role
You will help participants understand and implement their NDIS plans, make informed choices and get the best possible value from their funded supports.
Your responsibilities will include:
Managing a caseload of NDIS participants
Helping participants understand their plans, budgets and available supports
Connecting participants with suitable funded, community and mainstream services
Supporting participants to work towards their goals and build greater choice and control
Working with families, guardians,



providers and allied health professionals
Monitoring plan use, service delivery and participant progress
Identifying funding gaps, risks and changing support needs
Preparing reports and evidence for plan reassessments
Supporting participants through complex situations, hospital discharge and accommodation transitions
Maintaining accurate case notes, reports and compliance records
About You
You are an experienced, organised and dependable Support Coordinator who understands how to turn an NDIS plan into practical, meaningful support.
You communicate clearly, follow through on agreed actions and remain focused on what matters most to the participant.
You will need:
Demonstrated experience in NDIS Support Coordination
Strong knowledge of NDIS plans, funding and plan implementation
Experience managing your own participant caseload
Confidence supporting participants with complex or changing needs
Strong communication, documentation and stakeholder engagement skills
Current Driver Licence and reliable vehicle
Current NDIS Worker Screening Check
Current Working with Children Check
Completion of the NDIS Worker Orientation Module
Experience in managing participants with complex physical and psychosocial disability, as well as exposure to SIL, SDA, hospital discharge, behaviour support or Specialist Support Coordination, will be highly regarded.
Looking for Part Time options:This can be discussed
Location
The role supports participants across the Central Coast, Lake Macquarie, Newcastle and surrounding areas, with our Head Office based in Wyong.
Hybrid working arrangements can be discussed.
Make Your Experience Count
Join a growing Support Coordination team where you can help participants make the most of their plans, access the right supports and move closer to the life they want.
You will be supported by a strong leadership team, trusted to use your experience and given opportunities to expand your knowledge through collaboration with experienced healthcare professionals.
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📌 Ndis Support Coordinator - Central Coast,Lake Macquarie & Maitland
🏢 Caring Arms
📍 Central Coast