We are a Specialist Clinic in Springwood , Qld has an exciting opportunity for an experienced, organised, and motivated full-time Practice Manager to lead their practice.
Our Practice includes a team of experienced and dedicated specialists to support the health and well-being of patients.
We are a team with diverse and inclusive culture.
The Opportunity
This is a casual position offering flexible schedule of ***** hours per week, with a genuine pathway to a permanent role for the right candidate following a successful performance review at 6 - 12 months.
You will work closely with our specialist medical practitioners and clinical and administrative teams, taking ownership of both day-to-day operations and longer-term strategic initiatives that drive practice performance and patient experience
Key Responsibilities (Not limited to)
Practice Operations & Administration
Oversee daily clinic operations, ensuring efficient patient flow, optimal resource allocation, and consistently high standards of service delivery
Implement and continuously review practice policies, procedures, and protocols in line with accreditation requirements and best practice
Manage the appointment and scheduling system to optimise capacity and minimise patient wait times
Financial Management & Billing
Oversee billing, invoicing, fee schedules, and reconciliation of Medicare, insurances, and patient accounts
Identify opportunities to improve processes
Lead, supervise, and support all administrative staff, including rostering, performance management, and recruitment
Foster a positive, high-performing workplace culture aligned with our values of clinical excellence and patient-centred care
Coordinate recruitment and onboarding of new staff
Monitor referral volumes from the GP practices, identify trends,



and maintain key referral relationships
Oversee recall systems, follow-up protocols, and patient communication strategies
Clinical Governance & Compliance
Ensure compliance with relevant regulatory and accreditation requirements
Manage privacy and data security obligations under thePrivacy Act ****(Cth) and Australian Privacy Principles
Oversee WHS compliance, incident reporting, and quality improvement initiatives
Reporting & Strategic Contribution
Prepare regular reports for practice directors covering referral trends, booking utilisation, cancellation and dropout rates, and patient feedback
Contribute to strategic planning and business development initiatives
About You
Demonstrated experience in a specialist medical practice or health services management role
Strong knowledge of Medicare Perks Schedule (MBS) item numbers relevant to specialist practice
Proven leadership and people management skills, with experience managing a team
Sound financial management skills, including billing systems, payroll, and financial reporting
Excellent written and verbal communication skills with strong stakeholder engagement ability
Proficiency in practice management software and the Microsoft Office Suite
Knowledge of WHS obligations, privacy legislation, and healthcare compliance
A strategic thinker who takes initiative and can manage competing priorities with minimal oversight
What We Offer
Competitive casual pay rate of$50–$56 per hour(commensurate with experience), plus superannuation
Flexible hours:***** hours per week
Genuine opportunity for apermanent rolefollowing a successful 6–12-month review
A collaborative, supportive team environment with leading medical specialists
Professional development opportunities within a practice committed to clinical excellence
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📌 Practice Manager (Queensland)
🏢 Neuronal Links
📍 Queensland