Disability Support Worker for a Complex Youth Client
The Energy Community and Supports – Maroochydore QLD
Support Worker for a Youth Client– Sunshine Coast
In-Home Support | Complex Mental Health | Trauma-Informed Practice
We are seekingdedicated, very confident, and extremely resilient Youth Support Staffwith proven experience in supporting individuals with complex mental health needs.
This role requires the ability to work with a female client who may present withextreme behaviours, Complex PTSD (CPTSD), Autism Spectrum Disorder (ASD), Pathological Demand Avoidance (PDA), and Borderline Personality Disorder (BPD).
Applicants must have solid mental health knowledge, be calm under pressure, and demonstrate confidence in managing both verbal and physical escalations.Resilience (both mental and physical), professionalism, and the ability to maintain professional boundaries and standardsare essential to providing safe and effective support.
Setting:
Primarilyin-home support and community access
Supporting the participantwithin their family dynamics, you will not only be supporting the young person, but also working alongside their family
Applicants must be willing to attend shift on theSunshine Coast, between Caloundra and Nambouras shift locations can occasionally change.
The client uses a car owned by The Energy so you will not be using your own car for this.
Requirements:
NDIS Worker Screening Check (Yellow Card)
Working with Children (Blue Card)
National Police Check
First Aid & CPR
NDIS Worker Orientation Module
Certificates in Assisting with Medication, Infection Protection Control and Manual Handling
Reliable vehicle withbusiness cover also listed on insurance policy (if wanting to work with our other clients)
Strong understanding ofcomplex behaviours, addiction, and mental health




Proven experience with escalations and therapeutic models of care
Confidence in supporting clients and families in dynamic, sometimes high-pressure environments
Highly Desired:
Experience in a youth residential care setting
Cert III in Individual Supportor adjacent qualifications (students currently enrolled in Social Work, Psychology, OT or similar are strongly encouraged to apply)
TCI or MABO training
Strong mental health background and resilience under pressure
Confidence inmaintaining professional boundariesand supporting emotional regulation
Experience with ASD and trauma-informed care
Roster:
Recurring weekly roster designed tosupport consistency and prevent staff burnout(no worker rostered for more than 2–3 shifts per week with this specific client).
We are seeking staff with availabilityevery Tuesday 9am to 1pm and every other Saturday 4pm to 9pm (Saturday commencing 15th August repeating pattern)
Staff Support:
We recognise this is ademanding roleand ensure strong management support, including:
Ongoing contact with management to troubleshoot concerns and receive feedback
Confidential supervisionsavailable whenever required
Monthly staff meetings and team-building activities
Training in escalations and incident reporting
Mentorship and guidance from senior staff
Detailed information packs provided before buddy shifts, including safety planning, routines, and behaviour management tips
Active monitoring for burnout and roster adjustments where needed
About The Energy:
The Energy is a values-led, community-based support provider operating from Noosa to Caboolture.
We deliver personalised care to NDIS and Child Safety clients with a wide range of support needs.
We pride ourselves on:
Matching staff and clients for compatibility
Ethical and sustainable support delivery
Recognising and valuing our workers
Providing professional growth opportunities
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📌 Disability Support Worker For A Complex Youth Client (Queensland)
🏢 The Energy Community and Supports
📍 Queensland