Business Support and Office Administrator
As aBusiness Support and Office Administrator, you will be at the centre of our operations—ensuring our teams, systems and processes run efficiently across our business.
You'll work across multiple functions, supporting field-based teams, leadership, and corporate services.
You will support administration of our Rockhampton office and team, including reception duties and organising team events.
You will also be involved in administering ourIntegrated Management System (IMS)ensuring quality, safety and environmental templates and documentation are maintained on our Sharepoint environment, with appropriate training provided.
This role suits someone who is:
highly organised and systems-oriented
proactive in identifying process improvements
confident working across operational and corporate functions
Key Responsibilities
Operational & Administrative Support
Deliver high-quality administrative support across multiple business units
Coordinate scheduling, travel logistics, permits and project documentation
Support fleet, assets, and regional office operations
Assist with onboarding/offboarding processes, including equipment and system access
Systems & IMS Administration
Maintain and support theIntegrated Management System (IMS), including:document control and version management
updating procedures, forms and templates
ensuring alignment with quality, safety and environmental standards




Assist with internal and external audits, compliance activities and continuous improvement initiatives
Support accurate data and document management and monitoring
Process Improvement & Governance
Identify opportunities to streamline administrative workflows
Contribute to improvements in policies, procedures and templates
Ensure compliance with company policies, WHS requirements and data governance standards
Team Contribution
Provide guidance and informal mentoring to junior admin staff
Foster a positive, collaborative and solutions-focused team environment
What We're Looking For
Experience & Skills
2+ years' experience in abusiness support or administrative coordination role(multi-team or operational setting preferred)
Strong working knowledge ofMicrosoft 365(Teams, SharePoint, Excel)
Exposure toquality / environment / WHScompliance and documentation highly regarded
Capabilities (what great looks like)
Systems thinker– understands how processes, systems and documentation connect
Highly organised– can manage competing priorities with strong attention to detail
Proactive problem-solver– identifies issues and improves processes
Strong communicator– builds effective relationships across teams
Adaptable and resilient– thrives in fast-moving, operational environments
Qualifications
Certificate or Diploma in Business Administration (or equivalent experience)
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📌 Business Support And Office Administrator (Rockhampton)
🏢 Ecosure
📍 Rockhampton