Family Health Care Mackay Ooralea has an exciting opportunity for an outstanding Medical Receptionist to join our exceptional team on a Full Time basis.

This is an exciting chance to work in a collaborative healthcare environment focused on delivering high-quality patient care. If you're enthusiastic, professional, and committed to making a positive difference in the community, we'd love to hear from you.

Daily tasks and responsibilities will include:
Excellent customer service – you will be the first point of contact for our patients, in person and on the phone.
Maintaining confidentiality while managing patient records.
Processing payments, Medicare and third-party claims and reconciliations
General administration and daily office duties
Duties as required by Doctors and the Practice Manager

To be successful in this role, you will have:
Experience as a Medical Receptionist or similar role is preferred but not required
Ability to work under pressure, multi-task, and prioritise




Excellent communication skills (written and verbal)
Professional, friendly, confident, and courteous manner
High level of computer literacy
Strong organisational and problem-solving skills
Ability to work in a diverse team and independently
Available Monday to Friday (our clinic is open between 8am-5pm)
GP experience and experience with Best Practice software will be preferred but is not mandatory

What we can offer you:
Access to our Employee Assistance Program for you and your direct family
Capacity to develop/expand your skill base within your areas of interest
Fun and friendly supportive team workplace
Flexibility and a outstanding range of hours available for motivated individuals

We look forward to welcoming a like-minded Medical Receptionist to our team.
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📌 Medical Receptionist Mackay Regional
🏢 Better Medical
📍 Mackay Regional