With over 65 villages across Australia, 15,000+ residents and 800+ passionate staff, we're leading the way with heart, for a new age of wellbeing, connection and choice for all independent seniors.
Leveraging over 30 years of experience, our teams work across the country in a variety of departments and business units, all share a common goal:
We
Lead with Heart
, and we are committed to creating caring and fun-filled retirement communities.
Our purpose is to create places where communities thrive – not only for residents, but importantly, for our employees also. We do this by creating protected, secure and connected independent living communities where residents can enjoy active and social lifestyles, close to essential services and amenities.
Your Day on A Page
We have an exciting opportunity for a
Village Administrator
to join our dynamic team at Hibiscus Chancellor Park
Hibiscus Chancellor Park is a tranquil, nature-filled haven – perfectly positioned in the heart of Sippy Downs. Surrounded by lush green spaces and interconnected lakes, this peaceful community offers residents a serene lifestyle with the convenience of urban amenities close at hand.
As Village Administrator, you will serve as the primary point of contact for residents and visitors.
You will deliver exceptional customer service, support the Village Manager across administrative and operational functions, and help maintain a safe, organised, and engaging community environment.
Key responsibilities include:
Providing professional, courteous customer service to residents, visitors, and contractors
Managing reception duties and responding to incoming enquiries
Supporting the Village Manager with administrative tasks and day‐to‐day operations
Maintaining accurate data records and assisting with invoicing
Coordinating contractor inductions and supporting EHS compliance
Preparing newsletters and community communications
Assisting with the planning and coordination of community events and activities




Carrying out ad‐hoc operational or resident‐support duties as directed by the Village Manager
About You
You will have excellent diligence and organisational skills, coupled with the ability to work autonomously to complete tasks. Your strong customer service skills will allow you to effectively consult with our residents and visitors.
To be successful in your application, you will have the following;
Administration and demonstrated customer service experience
Demonstrated experience using Microsoft Office (Outlook, Word, Excel) and ability to pick up new systems
Excellent communication skills, both verbal and written, with the ability to engage effectively with a diverse community
Exceptional interpersonal skillswith a friendly, approachable personality that helps build trust and rapport with residents, families, and team members
Be highly organised and able to prioritise competing tasks
Willingness to learn and professionally develop
A professional, initiative-taking and can-do attitude
Current First Aid/CPR – (Or willing to obtain)
Current Australian Drivers Licence
Benefits
Career development and growth opportunities
Generous leave entitlements
Thrive as part of a strong team in an exceptional work environment
Employer referral program
Reward & Recognition Services
Health & Wellbeing and Reward Program
Discounted health insurance, annual vaccinations and skin checks
The opportunity to make a meaningful impact in the lives of our residents
Ready to Join the Fun?
Please note: The successful applicant must complete a Police Check & will be required to receive an annual flu vaccination between the months of May-November.
At Keyton we celebrate diversity and acknowledge that what makes us different makes us stronger. We engage, enable and empower our people and support their individual needs. Inclusion sets us all up for success. We therefore encourage you to apply for roles in our business, regardless of gender, gender identity, sexual orientation, disability, ethnicity, race, age, religion, social background.
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📌 Village Administrator (Queensland)
🏢 Keyton
📍 Queensland