Maternity Leave Cover, with possibility of ongoing placement at 0.5 FTE after Maternity Leave Cover
Moreton Bay Region, Queensland
About Alta-1
Alta-1 offers learning pathways to educationally disengaged and at-risk students. Our programs deliver solutions that include community involvement, recovery and education outcomes.
Alta-1 is committed to changing the lives of disengaged students through a journey of belonging, transformation and offering hope for the future. A sense of belonging and safety live at the heart of Alta-1.
Every student is empowered to gain life skills to support growth on their journey as individuals. The vision that drives Alta-1 is for our students to flourish in life. Christian values underpin our call to see lives changed "one at a time".
College Context
Alta-1 College Queensland is a multi-sited, independent, co-educational, Special Assistance School (SAS) for Years 7–12. We work with at-risk young people in deliberately small campus settings, providing trauma-informed, wrap-around support that empowers them to discover their identity and purpose through a recovery focused education. As a Christian organisation, we believe that every young person is made in the image of God and holds inherent and irrevocable value. We believe that every young person matters and therefore deserves safety and respect. We are committed to creating relationally healthy environments that promote safety, wellbeing, transformation and flourishing in the lives of our students.
Child Safe Statement
Alta-1 College is committed to providing a child-safe environment which secure-guards all students and is committed to promoting practices which provides safety, wellbeing and welfare of our children and young people.
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for more information.




The Opportunity
Alta-1 College QLD has well developed ICT services and infrastructure currently supported through an external IT support company.
This position will work under the direction of the QLD Business Manager and College Principal. The role needs to integrate into the larger intention for corporate services across the College but crucially provides support for the day-to-day needs of the staff and students in the QLD context.
One of the existing difficulties for the College is that ICT support is remote and the employment of this position moves to partially address this issue. The person employed in this role needs to be a team-player with a desire to establish quality ICT services that allow staff to seamlessly undertake their roles and students to engage with ICT in ways that support their learning.
The successful applicant will join a team of dynamic educators and support staff and participate in our shared mission to see young lives and communities transformed.
Role Purpose & Key Responsibilities
ICT Helpdesk and User Support
Microsoft 365, User Accounts and Identity Management
Device Deployment, Endpoint Management and Mobile Support
Cybersecurity, Endpoint Protection and Appropriate Use
School Software Systems and Learning Technologies
Printers, Networks and ICT Infrastructure
Backup,



Disaster Recovery and Systems Continuity
Documentation, Asset Management and Vendor Liaison
The role requires professionalism, effective communication, and a commitment to building positive, supportive relationships with young people.
Role Selection Criteria
Essential (applicable to all college staff)
Commitment to Christian faith, college values and the highest standards of professional conduct
Passionate about supporting at-risk and vulnerable young people towards positive growth and change
Demonstrated capacity to support and enable staff and mission success
Strong interpersonal and communication skills, with the ability to engage positive professional relationships
Ability to maintain accurate records and follow established procedures
Experience with and commitment to student wellbeing, inclusion, and safety
Highly desirable:
Relevant IT industry certifications.
Helpdesk or Customer service experience.
An understanding of ICT in education settings
An understanding of Apple and Windows based operating systems and hardware
Required Qualifications:
Relevant ICT qualifications (minimum Certificate III in "Information, Digital Media and Technology"/Certificate IV in "Information Technology" or similar or higher)
Experience in troubleshooting ICT issues
A desire and ability to provide outstanding service delivery
A desire and ability to work positively and collaboratively with the Alta-1 College team members
The holder of a Blue Card (or the ability to obtain one)
Willingness to undertake National Criminal History Check
Holder of a valid driver license
Applications are due no later than 9:00am Monday 24th August, ****.
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📌 Ict Officer (Queensland)
🏢 Alta-1 College
📍 Queensland