Our client is a friendly, long standing family owned business that supports customers with the sales, testing, repair and calibration of skilled test and measurement equipment. Operating under an ISO 9001 quality system, we’re now seeking a proactive Customer Service & Office Administrator to keep day-to-day operations running smoothly.
The Role
Be the first point of contact for customers (phone, email, website, in-person)
Manage quotations, orders, payments, invoices, receipts and credit notes
Maintain accurate customer records and organised filing systems
Support financial/admin and purchasing (incl. inventory/stock receiving assistance)
Provide administrative support to sales and our laboratory team
Support compliance with our ISO 9001 processes and company work instructions
Maintain a clean, welcoming reception/office for customers
About You:
You’re organised, confident, and customer-focused,
with excellent communication skills and strong attention to detail. You can manage competing priorities and work independently in a small team.
Essential
Experience in administration/customer service/office support
Strong computer skills, including Microsoft 365 (Outlook, Word, Excel, SharePoint)
Current Australian Driver Licence
Excellent written and verbal communication
Desirable:
Xero (or similar), CRM/inventory/eCommerce experience
Technical/industrial/trade service setting experience
Certificate III/IV in Business Administration (or equivalent)
Central Tingalpa location with easy access and parking. Team-oriented environment that values quality and client experience.
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