Join our team as a Warranty Administrator, where you'll play a key role in processing warranty claims for 4x4 accessories and vehicle upgrades across Australia out of our head office in Brendale.
This is a transactional role that requires precision, efficiency, and strong attention to detail. You'll be the link between customers, suppliers, and internal departments, helping ensure timely and accurate claim resolutions that support the adventure-ready reputation for the entire Aeroklas Asia Pacific Group.
Key Responsibilities
Process warranty claims accurately and in a timely manner
Liaise with suppliers, branches and customers to gather required documentation and resolve queries
Maintain transparent and up-to-date records of claims and outcomes
Apply warranty terms and conditions consistently across claims
Collaborate with your team to manage national claim volumes
Support reporting and analysis of claims data to identify trends and improvements
Skills & Experience
Previous experience in a warranty administration or transactional processing role (preferred - automotive industry highly regarded)
High attention to detail and accuracy in data entry and documentation, including the ability to make decisions under pressure and information provided
Strong organisational and time management skills
Clear written and verbal communication skills
Ability to work well within a team environment and contribute to a shared workload




Familiarity with automotive components or 4x4 products is advantageous
Intermediate computer skills (required) and experience with warranty/claims systems (highly regarded)
Why Join Us
Work in a supportive team that values collaboration and accountability
Full-time role with competitive pay
Employee discounts on our full range of 4x4 gear
Flexible start and finish times
Access to our Employee Assistance Program for additional support
About the Company
AAPG is a leading 4x4 accessories business, specialising in the development and distribution of 4WD accessories and camping equipment across Australia and our global distribution network. With renowned brands such as TJM, Aeroklas, Flexiglass, Bocar, and Tough Dog, we are proud of our strong Australian heritage and are excited about the journey ahead. Backed by our global parent, Eastern Polymer Group, we are poised for significant growth, and we need talented individuals like you to join us on this exciting path.
We will directly contact short-listed candidates. We hope to talk with you soon!
Aeroklas Asia Pacific Group is committed to providing equal employment opportunities regardless of race, religion, sexual orientation, age, disability, or gender identity. Applicants of diverse backgrounds are encouraged to apply. If you have a disability or special need that requires accommodation, you may contact us at
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📌 Warranty Administrator (Queensland)
🏢 Aeroklas
📍 Queensland