ProMinent is a global manufacturer of chemical dosing and water treatment systems, who manufacture, supply, install and service equipment and systems across Australia. With headquarters located in Germany, The Prominent Group has over 2,000 employees across 60 countries and has been operating in Australia since ****.
The Role
ProMinent Australia has seen an unprecedented demand for our products and services in recent years, delivering further growth opportunities to our business.
Supporting our NSW Service Team and our strong customer base, the role will assist our business with the following:
Provide a friendly and helpful first contact for the ProMinent NSW Service Department customers
Liaising directly with customers to schedule service appointments and keep them regularly updated
Checking account terms and purchase orders
Organising new accounts for first time customers
Liaising directly with Team Leaders and Service Technicians to make sure they have the information required to carry out the customers service requirements
Keeping track of all Company/Team Leaders and Service Technicians - Insurances, Licences, Certificates, inductions and forwarding to customers on request.
Monitoring Training expiry dates and organising/Booking, Trainings/Refreshes
In conjunction with the Team Leaders, driving the system processes for the operation of the NSW Service Department.



Scheduling/Reporting/Invoicing
In conjunction with the Team Leaders, organising and recording regular Service Team meetings
Raise stock transfers for Team Leaders and Service Technicians
Basic Quotations
Checking Service Reports and processing for invoicing
This opportunity offers great flexibility within a supportive work environment and would suit a team player who can work autonomously.
Attributes
Excellent verbal and written communication and interpersonal skills
Trustworthy with impeccable work ethics
Exceptional attention to detail
Self-motivated and accountable
Strong problem solving capabilities and proactive in approach.
Ability to work under pressure to meet strict reporting deadlines
Experience and Knowledge
At ProMinent, we foster an inclusive, values-led culture that embraces diversity in all forms. Together, our people build a respectful, fair, and flexible workplace that thrives on creating an environment where your hard work and achievements are recognised.
You will have access to a variety of benefits, including:
Working in a growing organisation within a niche industry
Attractive remuneration package and eligibility for profit sharing bonus
Access to our Employee Assistance Program
Versatile and supportive working environment
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📌 Service Co-Ordinator / Administrator (New South Wales)
🏢 ProMinent Fluid Controls
📍 New South Wales