Are you ready to build strong client relationships?
At SuperChoice, we deliver technology solutions that support the Australian and UK markets. We are looking for anAccount Manager Associate - Superto join our Sales and Marketing team in Sydney.
This role supports the Sales - Superannuation team in maintaining strong relationships with superannuation funds, administrators, employers, partners and internal teams. You will assist with client coordination, meeting preparation, follow-up actions, reporting, administration, billing enquiries and general relationship support.
Why apply?
Support strong client relationships in superannuation.
Build experience across reporting, coordination and follow-up.
Join a cooperative team with a client-focused approach.
What you'll be doing
As part of the Sales - Superannuation team, you will:
Support the Head of Funds with client follow-up, information gathering and issue coordination.
Respond to client enquiries in a timely, professional and accurate manner.
Follow up billing matters and billing enquiries with internal teams.
Coordinate client requests, internal actions and follow-up activities.
Support client meetings, presentations, reporting packs and account review materials.
Maintain accurate client records, meeting notes, actions and account information.
Prepare and update client dashboards and reporting.- Update CRM systems, reporting tools, spreadsheets and internal systems.
Follow up outstanding Jira items to support timely client outcomes.
Work with internal teams including Operations, Technology, Product, Marketing, Legal, Compliance, Finance and Client Services.
Escalate client concerns,



billing issues, service risks or unresolved matters appropriately.
What we're looking for
To succeed in this role, you will bring:
Experience in client service, account support, sales administration, relationship support or a similar role.
Strong organisational and administrative skills.
Good written and verbal communication skills.
Strong attention to detail and accuracy.
The ability to manage follow-up actions and competing priorities.
The ability to build positive working relationships with clients and internal stakeholders.
Confidence using Microsoft Office, CRM systems, reporting tools, dashboards, Jira or similar systems.
A professional, responsive and client-focused approach.
Experience in superannuation, financial services, payroll, clearing house, technology or employer services is desirable.
Why You'll Love Working at SuperChoice
At SuperChoice, we offer:
Inclusive culture.
A supportive team environment.
SuperChoice Active fitness reimbursement.
Paid parental leave.
Free and confidential Employee Assistance Program.
Salary packaging options.
Ready to Join Us?
If you are organised, client-focused and enjoy helping actions move from discussion to outcome, we would love to hear from you.
Additional Information
All applicants must undergo a National Police Check and provide evidence of the right to work in Australia.
SuperChoice Services strongly believes in a diverse and inclusive workplace where we can grow and learn better together with a diverse team of employees.
People from all culturally diverse backgrounds are encouraged to apply.
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📌 Account Manager Associate - Super (New South Wales)
🏢 SuperChoice Services
📍 New South Wales