Service Desk Specialist - Hybrid Au | Incident Ownership (New South Wales)

Service Desk Specialist - Hybrid Au | Incident Ownership (New South Wales)

05 Aug
|
Infosys
|
New South Wales

05 Aug

Infosys

New South Wales

Infosys is seeking a Service Desk Specialist to act as the primary contact for customer issues across voice and digital channels in a hybrid Melbourne/Sydney role. You will own incidents, guide customers through self-service tools, and ensure adherence to SLAs while collaborating with resolver teams to maintain service quality.
The ideal candidate has 3+ years in service desk operations, robust communication, and a customer‐first mindset, with flexibility to work 24x7 shifts.
#J-*****-Ljbffr

📌 Service Desk Specialist - Hybrid Au | Incident Ownership (New South Wales)
🏢 Infosys
📍 New South Wales

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