This is an ideal role for candidates with Customer Service, NDIS and or Support Work experience with strong administration skills who want to work in an office environment and get a guaranteed 37.5 hours per week income or someone with customer service experience with current NDIS checks in place essential.
Our client is a national NDIS disability support Plan provider looking for experienced
customer service officers (finance and Invoicing)
to join their teams. We pride ourselves on working with progressive providers with strong values and enterprising outlooks who look after their staff and provide a positive and rewarding working environment.
DAY TO DAY...
You will be trained as part of a very comprehensive training program and be required to provide quality client-centered service and ensure invoices are process in line with service standards for the business including:
Providing high levels of service via telephone and email direct to clients
Processing a high volume of invoices for clients
Data entry and ensuring discrepancies are corrected.
Problem solving with the client's best interest in mind
Support disability service providers to present invoices in line with NDIS standards
Work with providers ensuring resolutions for client needs
WHAT WE ARE LOOKING FOR...
Ideally, we are looking for applicants with experience in
the NDIS field
,
customer service roles, computer data entry processing, accounts and or invoice processing skills.
Following clearances are mandatory prior to commencement:
NDIS worker clearance




Working with Children Checks
Full working rights in Australia
Above all, we are looking for passionate and compassionate individuals who have good values, a strong work ethic and love to work with a company who truly looks after their staff and their development and wellbeing.
Experience in retail or customer service and or service center roles
Strong customer service abilities and focus
Administration skills or experience
Data entry skills
Strong computer skills
Team orientated and works collaboratively.
Intermediate level Microsoft Office suite skills Word, Excel & Outlook
Knowledge of NDIS and disability sector highly advantageous
You will demonstrate strong communication skills, high levels of attention to detail, good computer aptitude, team orientated and high focus on customer service.
WHAT WE OFFER...
Truly, this is a role that you will embrace and enjoy day to day. All that we ask is in return is that your driven, dynamic, fun, flexible and passionate about helping people.
Attractive hourly rates - 37.5 hours per week
Training and development
Ongoing training and development pathways
Fun and engaging work culture
equal prospect that promotes diversity.
Above all we are seeking candidates who are positive and productive team members who demonstrate high levels of integrity, kindness and resilience.
If you want to know more about what we have to offer please reach out to us and simply click APPLY.
Please note that only shortlisted applicants will be notified.

📌 Customer Service Officers - Ndis Plan Manager (Adelaide)
🏢 Peoplewise Consulting
📍 Adelaide