Bendigo Bank is seeking a Head of Specialised Customer Care to lead our customer care strategy in collaboration with external partners and to translate strategy into a high-performance, compliant service delivery model.
You will manage governance, SLAs and risk, champion vulnerability, and lead a large multi-disciplinary team in a hybrid work environment spanning Bendigo and Adelaide.
This is a full time, permanent role based in Bendigo or Adelaide with a minimum local Head Office attendance as
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📌 Head Of Specialised Customer Care & Partnerships (Victoria)
🏢 Bendigo Bank
📍 Victoria
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