Maternity cover Contract Part-Time Specialist Medical Receptionist
Complete Health Australia is a multi‐disciplinary team of specialists doctors who are dedicated to providing outstanding, affordable medical care to patients and their families.
About the role
We are looking for an experienced medical receptionist who can work part-time in our busy clinics. The position will be temporary part-time role until end of April with potential to extend to a permanent role. The successful candidate will be able to work flexibly between the Rouse Hill and Norwest clinics.
Part- Time availability for the following 4 days per week- MON, WED, THU, FRI 8:00am - 5:00pm. If you cannot work these 4 days or at these timing intervals please do not apply for this position.
The suitable candidate is able to work well under pressure, is a rapid learner and has the ability to multi-task, all while maintaininga positive, proactive and energetic attitude. The successful applicant will behumble, work well individually and as part of a teamwith a can-do attitude.
As a medical receptionist, your responsibilities will include:
Welcoming and assisting patients with enquires and appointments
Answering telephone calls/emails with a professional phone manner and assisting patients with all enquiries
Providing support to the Specialist Doctors, including managing the doctor's daily patient lists, obtaining patient reports and results, submitting requests for various tests, maintaining accurate patient records, and liaising with other medical practices and hospitals for continuity in patient care
Scanning reports into our electronic database as we strive to be a paperless practice
Processing billing and payments using medical software
Maintaining information confidentiality at all times
Keep a clean,



tidy and calm reception area
Assisting with conducting lung function tests and fitting patients with Holter monitors and sleep studies
Providing support to the Practice Manager (PM) with the day-to-day operations of the clinic
Support the PM with implementing new initiatives to improve clinic performance
You will have:
Excellent communication skills (written and verbal – in person, email and on the phone), with the ability to communicate with a range of stakeholders including staff and directors
Excellent organisational and time management skills with the ability to prioritise tasks and work with meticulous attention to detail
The ability to nurture teamwork – be a committed team player through empathy and trust
A warm and friendly personality, with the ability to remain calm and polite in stressful situations
Exceptional customer service and interpersonal skills - patient interaction to the highest possible standard with a warm and caring manner that puts patients at ease, demonstrating cultural sensitivity, patience and embracing people from diverse backgrounds
A strong work ethic and be reliable
Excellent computer and typing skills
The ability to receive feedback, with an openness to learning, growth and improvement
A strong willingness to learn new skills outside of day-to-day administrative task
A tidy and professional appearance
Skills and experience
Experience withpractice software
Clinic to Cloud
is ideal but not essential
Previous experience in a medical reception position, preferably a specialist medical practice desirable
Must be highly proficient in Microsoft Word & Outlook
An understanding of medical terminology
The ability to type a minimum of 40 wpm
This successful applicant will be able to start immediately.
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📌 Maternity Cover Contract Part-Time Specialist Medical Receptionist (New South Wales)
🏢 CompleteHealth Australia
📍 New South Wales