Service Advisor (Brisbane)

Service Advisor (Brisbane)

05 Aug
|
Motorama
|
Brisbane

05 Aug

Motorama

Brisbane

If you're looking to work for a great company with a great team, look no further!
At Motorama Springwood we're looking for an experienced Service Advisor to provide our service guests with a fantastic experience every time!
The Service Advisor role is a key role in our dealerships. You play a pivotal role helping our guests get their vehicles serviced and resolving any issues they may be having with their vehicles, so this is a role for people who are passionate about great customer service.
What's on offer:
Work a 9-day fortnight!
Attractive remuneration package, including commissions/bonuses
Real career progression opportunities, with a company that takes promoting and developing our people very seriously
Working in an environment where everyone cares and fun is a priority
Great employee advantages and discounts on vehicles, parts and servicing!
What you'll be doing
Managing the end‐to‐end service process, from customer arrival through to vehicle handover
Providing professional advice on vehicle servicing, maintenance, and repairs
Accurately preparing service estimates, quotes, and invoices
Liaising closely with technicians to ensure work is completed efficiently and to a high standard
Keeping customers informed with clear, timely updates on progress and costs




Handling customer concerns or enquiries in a calm, solution‐focused manner
Ensuring service records and documentation are accurate and compliant
Contributing to service targets, customer satisfaction, and team performance
To be considered for this position you will need the following experience and attributes:
Previous experience as a Service Advisor in a Dealership will be highly regarded
Previous experience in a Dealership or automotive environment
Excellent customer service skills including in person, in writing and over the telephone
Must like helping solving problems and helping customers
Accuracy and a high attention to detail
Current manual driver's licence is desired but not essential
About Motorama:
Established in **** the Motorama Group has over 700 staff! Motorama believes that our future strength and growth is strongly dependent on our people. We pride ourselves on our values and customer service AND it shows in the way we do business. Our mission is 'To provide our customers with a can do, cool, guest experience, every day, every time.' For more information go to
Motorama is an equal opportunity employer who value diversity in the workplace.
#J-*****-Ljbffr

📌 Service Advisor (Brisbane)
🏢 Motorama
📍 Brisbane

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