Overview

Thinking about a change of scenery? Move to Darwin and take the next step in your IT support career.

Advantages
12‑month contract with potential extension
Cooperative, team‑based setting
Centrally located role in Darwin CBD
Hands‑on experience across modern workplace technologies and infrastructure
Opportunity to support a diverse end‑user environment and further develop technical skills

About the Role

Are you a customer‑focused IT Support professional with strong troubleshooting skills? We are working with a valued client seeking a reliable and proactive individual to join their team in Darwin.

This is an excellent opportunity for someone who enjoys solving technical problems, delivering outstanding customer service, and working closely with end users in a fast‑paced support environment.

Key Responsibilities
Provide high‑quality customer support and ensure timely resolution of incidents and service requests
Manage support tickets, including documentation, updates, and follow‑up activities
Adhere to Service Level Agreements (SLAs) and support processes
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📌 Site Support Fifo Western Australia
🏢 Akkodis
📍 Western Australia