Position Description: Senior Project Advisor (Business Transformation)
Role Purpose
TheSenior Project Advisoris a strategic lead focused on drivingbusiness improvement, process optimisation, and operational excellence.
You will diagnose inefficiencies, redesign workflows, and implement scalable systems that enhance how the organisation delivers its core initiatives.
Key Responsibilities
1. Business Process Improvement & Delivery
Lead the end-to-end lifecycle ofbusiness improvement initiatives, from initial diagnostic/root-cause analysis to implementation and embedding.
Apply structured methodologies (e.g., Lean, Prince2, or Agile) to streamline complex internal workflows and eliminate "friction" in service delivery.
Develop and maintain critical project artifacts: implementation roadmaps,Process Mapsand benefit realisation plans.
Monitor project health via performance metrics (KPIs) rather than just "milestones," ensuring that process changes deliver measurable ROI.
2. Strategic Advisory & Solution Design
Act as an internal consultant to senior leadership, providing data-driven recommendations onorganisational design and system enhancements.
Analyse complex operational bottlenecks, identifying creative solutions that balance compliance with efficiency.
Draft high-level briefing notes and business cases that translate technical process changes into clear strategic outcomes for executive stakeholders.
3. Stakeholder Engagement & Change Management




Navigate the "human element" of process change by developing robustChange Management and Communication plans.
Facilitate workshops and "Gemba walks" to gather frontline insights, ensuring that process improvements are co-designed with those who use them.
Build robust coalitions with IT, HR, and Finance to ensure cross-functional alignment on new business rules or system integrations.
4. Governance, Quality & Compliance
Ensure all new processes comply with legislative requirements while minimising administrative burden ("red tape").
Develop and maintain aProcess Libraryor Standard Operating Procedures (SOPs) to ensure long-term sustainability of improvements.
Prepare governance reports that highlight risk mitigation and the successful adoption of new working models.
About You (Selection Criteria)
The Architect Mindset:You enjoy deconstructing a "messy" process and rebuilding it into something elegant, efficient, and scalable.
Methodology Neutral:You are well-versed in project management (Prince2/PMBOK) but are equally comfortable withBusiness Process Improvementframeworks.
Influencing Skills:You can convince a skeptical stakeholder why a change in their daily routine will benefit the organisation in the long run.
Systems Thinker:
You understand how a change in one department ripples across the entire organisation.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all.
We actively encourage applications from any background.
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📌 Senior Project Officer (Queensland)
🏢 Randstad
📍 Queensland